Wireless
Issues related to Intel® Wireless Adapters and technologies
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Blutooth not showing and working

Ranjith_9231
Beginner
156 Views

Hi, im Ranjith

im using dell Inspiron 15 3567 -- Intel 7th Gen laptop,

im changed my OS windows 10 pro- on last month, now im facing bluetooth not showing in my  laptop..

Already im installed latest bluetooth drivers but it not showing  device manager ....

im tried lot method  but now really disappointing to bluetooth  issue...

Anyone please help me

how solve this issue...

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4 Replies
n_scott_pearson
Super User Retired Employee
140 Views

What wireless adapter do you have installed?

Ranjith_9231
Beginner
127 Views

Im add Network adapter screen-short in this comment please check it..Screenshot (110).png

 

 Im also trying lot of  Bluetooth drivers,

1)Qualcomm-QCA61x4A-QCA9377-Wi-Fi-and-Bluetooth-Driver_YX23Y_WIN_12.0.0.1118_A47_03(1)

2)BT-22.180.0-32-64UWD-Win10-Win11

3)Intel-3165-and-7265-Bluetooth-Driver_PXXXY_WIN64_22.130.0.2_A14_03

4)Network_Driver_565N6_WN32_12.0.1.750_A03

5)Realtek-RTL8821CE-RTL8822CE-Wi-Fi-and-Bluetooth-Driver_CGRK7_WIN_2024.10.138.0_A11_01

6)Dell-Wireless-1707-Qualcomm-9565-WiFi-and-Bluetooth_G66T8_WIN_10.0.3.458_A13_01

 

 

Ranjith_9231
Beginner
112 Views
Hugo_Intel
Moderator
90 Views

Hello Ranjith_9231


Thank you for posting on the Intel Communities.


If I may add to this conversation, based on the screenshots that you have provided the model of the Wireless and Bluetooth adapter is Qualcomm QCA9377 which is not manufactured by Intel.


The best next step for your issue is to contact your laptop manufacturer, in this case, Dell to get further support on this problem. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,


Hugo O.

Intel Customer Support Technician.


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