Can't download driver for wireless adapter

[SamandRob143]

Im unable to connect my windows 10 to wifi due to not having a driver. The only way to download the driver is on my phone but when doing so it saves for my phone not my laptop. Please help me.

[Esteban_D_Intel]

 Hello SamandRob143,

Thank you for posting on the Intel® communities.  

I understand that you are experiencing some connectivity issues with your Windows 10* machine.

I would appreciate if you could provide the following information:

• Do you see any error code in device manager? Please check under “Network Adapters”
• What is the model of your wireless adapter?
• For how long you’ve been experiencing this behavior?
• Were any changes made prior to this situation?
• Please provide your computer model.
• Have you tried connecting via ethernet?

Esteban D.

Intel Technical Support Technician  

[Esteban_D_Intel]

 Hello SamandRob143,

Were you able to check the previous post?   

Please let me know if you need further assistance.   

Esteban D.  

Intel Technical Support Technician   

[Esteban_D_Intel]

 Hello SamandRob143, 

We have not heard back from you. 

If you need any additional information, please submit a new question as this thread will no longer being monitored  

Esteban D.  

Intel Technical Support Technician