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Can't download driver for wireless adapter

SamandRob143
Beginner
227 Views
Im unable to connect my windows 10 to wifi due to not having a driver. The only way to download the driver is on my phone but when doing so it saves for my phone not my laptop. Please help me.
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3 Replies
Esteban_D_Intel
Moderator
212 Views

 Hello SamandRob143,

Thank you for posting on the Intel® communities.  

I understand that you are experiencing some connectivity issues with your Windows 10* machine.

I would appreciate if you could provide the following information:


  • Do you see any error code in device manager? Please check under “Network Adapters”
  • What is the model of your wireless adapter?
  • For how long you’ve been experiencing this behavior?
  • Were any changes made prior to this situation?
  • Please provide your computer model.
  • Have you tried connecting via ethernet?


Esteban D.

Intel Technical Support Technician  


Esteban_D_Intel
Moderator
195 Views

 Hello SamandRob143,


Were you able to check the previous post?   

Please let me know if you need further assistance.   


Esteban D.  

Intel Technical Support Technician   

 

 


Esteban_D_Intel
Moderator
183 Views

 Hello SamandRob143, 

 

We have not heard back from you. 

If you need any additional information, please submit a new question as this thread will no longer being monitored  

 

Esteban D.  

Intel Technical Support Technician   


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