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Elit3Bear
Beginner
62 Views

Cant make pc hotspot

My WiFi PCiE card with the Intel dual band wireless-ac 7265 Chipset cannot make a windows hotspot on 2.4 or 5ghz band. It just says that the band is taken on both of them!

Please Help!
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3 Replies
Maria_R_Intel
Moderator
27 Views

Hello Elit3Bear,


Thank you for posting on the Intel* Community.



To better assist you, please provide us with the below details:

  • Is the wireless card an integration you made to your system?
  • Was the hotspot working fine before?
  • Can you please provide a picture to see the error message?


 I will send you an e-mail to the e-mail address associated with your community profile. Please reply to the email in order to provide us with the Intel® SSU report to avoid exposing sensitive information in the communities.


Best regards,

Maria R.

Intel Customer Support Technician



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Maria_R_Intel
Moderator
18 Views

Hello Elit3Bear,


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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Maria_R_Intel
Moderator
9 Views

Hello Elit3Bear,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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