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인텔® 무선 제품 및 인텔® Connectivity Manager(ICM)용 인텔® Connectivity Performance Suite(ICPS) 설치를 눌렀는데
Intel(R) Connectivity Performance Suite 하드웨어 항목이 감지되지 않았다고 뜹니다.
Windows 11에 Intel Evo i5 쓰고 있습니다. 위 하드웨어는 장치 관리자에 표시 되어있었어요.
도와주실분 ㅠㅠ
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Hello damsdams,
영어로만 지원할 수 있음을 알려드립니다. 이 응답을 번역하기 위해 웹 번역 도구를 사용했으므로 부정확한 번역이 있을 수 있습니다.
Could you please clarify if you're having an issue with the intel Killer Performance Suite? If so, please share a screenshot of the error that you are seeing.
Best regards
Jed G.
Intel Customer Support Technician
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Hello damsdams,
Thank you for sharing this information. To better investigate the matter, kindly share the additional information below.
1. Were you able to install Intel Killer Performance Suite previously?
2. What is the full model of your laptop? You may share the exact link
3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
4. Have you performed any troubleshooting steps? If there is, please share the steps so we can avoid repetition.
Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*
I look forward to your response.
Best regards
Jed G.
Intel Customer Support Technician
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JedG_Intel 기다리게 해서 죄송합니다.
1. 만약 Intel Killer Performance suite가 Intel Connectivity Performance suite와 같다면 처음 설치를 했을 때 장치 관리자에 하드웨어가 있었는데도 불구하고 다운로드를 실패하였습니다.
2. 아래 드롭한 파일입니다.
3. Connectivity Performance suite는 사전에 설치되어 있었습니다.
4. 문제 해결 단계 수행 방법을 몰라 아직 수행하지 못했습니다.
나의 정보가 도움이 되길 바랍니다
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아, 저번에 장치 관리자에서 Connectivity Performance suite를 다시 설치 할려고 삭제했지만 어떻게 다시 설치 하는지를 몰라 그냥 냅두고 있다는 점 참고 바랍니다
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Hello damsdams,
I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
Jed G.
Intel Customer Support Technician
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