Connectivity Performance Suite 1603 오류

[damsdams]

인텔® 무선 제품 및 인텔® Connectivity Manager(ICM)용 인텔® Connectivity Performance Suite(ICPS) 설치를 눌렀는데 

Intel(R) Connectivity Performance Suite 하드웨어 항목이 감지되지 않았다고 뜹니다.

Windows 11에 Intel Evo i5 쓰고 있습니다. 위 하드웨어는 장치 관리자에 표시 되어있었어요.

도와주실분 ㅠㅠ

[JedG_Intel]

Hello damsdams,

영어로만 지원할 수 있음을 알려드립니다. 이 응답을 번역하기 위해 웹 번역 도구를 사용했으므로 부정확한 번역이 있을 수 있습니다.

Could you please clarify if you're having an issue with the intel Killer Performance Suite? If so, please share a screenshot of the error that you are seeing.

Best regards

Jed G.

Intel Customer Support Technician

[damsdams]

다음 사진처럼 뜹니다.

[JedG_Intel]

Hello damsdams,

Thank you for sharing this information. To better investigate the matter, kindly share the additional information below.

1. Were you able to install Intel Killer Performance Suite previously?

2. What is the full model of your laptop? You may share the exact link

3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

4. Have you performed any troubleshooting steps? If there is, please share the steps so we can avoid repetition.

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician