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Could not to use Intel Corporation Wireless-AC 8265 on Jetson device

dandelion1124
Beginner
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I tried to use use Intel Corporation Wireless-AC 8265 on Jetson device.

Jetson Linux 36.2(https://developer.nvidia.com/embedded/jetson-linux-r362) is based on Ubuntu 22.04.

$ lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 22.04.3 LTS
Release:	22.04
Codename:	jammy
$ uname -a
Linux jetson-orin-nx01 5.15.122-tegra #1 SMP PREEMPT Thu Nov 30 10:30:37 PST 2023 aarch64 aarch64 aarch64 GNU/Linux

But, Wireless LAN does not work on this environment.

I checked "sudo lspci -vvv". It seems that system could recognize Wi-Fi module as PCIe device.

0001:01:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
	Subsystem: Intel Corporation Dual Band Wireless-AC 8265
	Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Interrupt: pin A routed to IRQ 0
	Region 0: Memory at 20a8000000 (64-bit, non-prefetchable) [disabled] [size=8K]
	Capabilities: [c8] Power Management version 3
		Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
	Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
		Address: 0000000000000000  Data: 0000
	Capabilities: [40] Express (v2) Endpoint, MSI 00
		DevCap:	MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 unlimited
			ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
		DevCtl:	CorrErr- NonFatalErr- FatalErr- UnsupReq-
			RlxdOrd+ ExtTag- PhantFunc- AuxPwr+ NoSnoop+ FLReset-
			MaxPayload 128 bytes, MaxReadReq 128 bytes
		DevSta:	CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr+ TransPend-
		LnkCap:	Port #0, Speed 2.5GT/s, Width x1, ASPM L1, Exit Latency L1 <8us
			ClockPM+ Surprise- LLActRep- BwNot- ASPMOptComp+
		LnkCtl:	ASPM Disabled; RCB 64 bytes, Disabled- CommClk+
			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
		LnkSta:	Speed 2.5GT/s (ok), Width x1 (ok)
			TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
		DevCap2: Completion Timeout: Range B, TimeoutDis+ NROPrPrP- LTR+
			 10BitTagComp- 10BitTagReq- OBFF Via WAKE#, ExtFmt- EETLPPrefix-
			 EmergencyPowerReduction Not Supported, EmergencyPowerReductionInit-
			 FRS- TPHComp- ExtTPHComp-
			 AtomicOpsCap: 32bit- 64bit- 128bitCAS-
		DevCtl2: Completion Timeout: 16ms to 55ms, TimeoutDis- LTR+ OBFF Disabled,
			 AtomicOpsCtl: ReqEn-
		LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
			 Compliance De-emphasis: -6dB
		LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete- EqualizationPhase1-
			 EqualizationPhase2- EqualizationPhase3- LinkEqualizationRequest-
			 Retimer- 2Retimers- CrosslinkRes: unsupported
	Capabilities: [100 v1] Advanced Error Reporting
		UESta:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
		UEMsk:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
		UESvrt:	DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
		CESta:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr-
		CEMsk:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+
		AERCap:	First Error Pointer: 00, ECRCGenCap- ECRCGenEn- ECRCChkCap- ECRCChkEn-
			MultHdrRecCap- MultHdrRecEn- TLPPfxPres- HdrLogCap-
		HeaderLog: 00000000 00000000 00000000 00000000
	Capabilities: [140 v1] Device Serial Number 50-76-af-ff-ff-36-87-2e
	Capabilities: [14c v1] Latency Tolerance Reporting
		Max snoop latency: 0ns
		Max no snoop latency: 0ns
	Capabilities: [154 v1] L1 PM Substates
		L1SubCap: PCI-PM_L1.2+ PCI-PM_L1.1+ ASPM_L1.2+ ASPM_L1.1+ L1_PM_Substates+
			  PortCommonModeRestoreTime=30us PortTPowerOnTime=18us
		L1SubCtl1: PCI-PM_L1.2- PCI-PM_L1.1- ASPM_L1.2- ASPM_L1.1-
			   T_CommonMode=0us LTR1.2_Threshold=98304ns
		L1SubCtl2: T_PwrOn=40us

. But, system failed to load iwlwifi module.

$ modinfo iwlwifi
modinfo: ERROR: Module iwlwifi not found.

$ sudo modprobe iwlfifi
modprobe: FATAL: Module iwlfifi not found in directory /lib/modules/5.15.122-tegra

On the other hands, there is firmware in "/lib/firmware". Please give me advice.

$ ls /lib/firmware/iwlwifi-8265*
/lib/firmware/iwlwifi-8265-21.ucode  /lib/firmware/iwlwifi-8265-27.ucode  /lib/firmware/iwlwifi-8265-34.ucode
/lib/firmware/iwlwifi-8265-22.ucode  /lib/firmware/iwlwifi-8265-31.ucode  /lib/firmware/iwlwifi-8265-36.ucode
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3 Replies
Jocelyn_Intel
Employee
782 Views

Hello, @dandelion1124  

 

Thank you for posting on the Intel® communities.  

 

I understand that you are having issues using the wireless card, I will do my best to assist you. 

 

  • Is the Intel® Dual Band Wireless-AC 8265 the pre-installed Wi-Fi card in your system or is it an integration (upgrade/ not the original card)? 
  • What is the specific model of your system? 
  • Was it working fine before? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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dandelion1124
Beginner
764 Views

> What is the specific model of your system? 

 

I used reComputer J4012. 

https://www.seeedstudio.com/reComputer-J4012-p-5586.html

 

> Is the Intel® Dual Band Wireless-AC 8265 the pre-installed Wi-Fi card in your system or is it an integration (upgrade/ not the original card)? 

 

"reComputer J4012" does not have wireless LAN module.

So, I have integrated Wi-Fi module(Intel Dual Band Wireless-AC 8265) to this board.

 

> Was it working fine before?

 

Yes. In previous version(Jetson Linux 35.4.1 https://developer.nvidia.com/embedded/jetson-linux-r3541), Wi-Fi module worked fine.

This OS is based on Ubuntu 20.04.

 

I have additional information. I downloaded backports-5.15.81-1.tar.xz from the following page. 

https://backports.wiki.kernel.org/index.php/Releases

 

And, I built iwlwifi module from this source. As a result, Wi-Fi module worked fine on Jetson Linux 36.2.

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Jocelyn_Intel
Employee
726 Views

Hello, @dandelion1124  

 

Thank you for your reply and information provided. 

 

I am glad to hear that you have found a solution to this issue and that the Wi-fi module is working fine now. 

 

This thread will no longer be monitored, but if you need assistance with other matters, feel free to contact us back and submit a new post. 

 

Thank you for sharing your solution. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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