- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ich habe einen neuen Rechner mit einem Motherboard X370 Gaming pro carbon ac von ASUS.
Über PCi ist eine Intel DB AC 3168 Karte vom Werk installiert. WLAN funktioniert einwandfrei! Aber ich konnte nie das Bluetooth im Gang bringen.
Ich habe alles im Forum gelesen, die neuesten Treiber von ASUS und Intel installiert, aber Bluetooth funktioniert nicht. Es hat auch nie funktioniert. Ich benutze Windows 10 N 64 bit (Engl.).
Ich habe auch eine saubere Installation von die Treibern probiert, aber komischerweise nach dem Löschvorgang und Restart ist die WLAN-Karte wieder installiert und ich muss nur die WLAN-Pass wieder eingeben.
Ich bitte um Hilfe und danke im Voraus!
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Spinazzola,
Thank you for posting on the Intel* Community. Our support is only provided in the English language and we used a translator to understand your issue, the information may not be 100% accurate.
To better assist you, please provide us with the below information:
- Are you able to see the Bluetooth on the device manager? (check error codes or messages and provide details)
- Did you check with the company/person who assembles the PC about this? (Since it never worked it can be a compatibility issue or defective hardware)
Provide the Intel® System Support Utility (Intel® SSU)
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
Best regards,
Maria R.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Spinazzola,
Were you able to check the previous post?
Let me know if you need more assistance.
Best regards,
Maria R.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Spinazzola,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Maria R.
Intel Customer Support Technician
![](/skins/images/7FC17B7B85029576C25F1E43CE255B51/responsive_peak/images/icon_anonymous_message.png)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page