Wireless
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Hi, i bought a network card with a Intel Wi-Fi AX200 160MHz on it, but the bit rate is very low (about 60 Mbps in download). Why is that? What can i do? I attach a log file with my pc specifications.

ECabi
Beginner
1,053 Views

I already tried reinstalling all the drivers and checking all the card and router settings (they all seem correctly set)

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AlHill
Super User
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Download, run, and save the results of this utility as a text file:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then ATTACH the text file (using the paperclip under the toolbar).

 

Doc

W10 2004, W10 May 2020, W10 20H1, W10 19041 - A rose, by any other name, still smells.

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ECabi
Beginner
984 Views

Here it is the entire file created by SSU.

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n_scott_pearson
Super User
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I am not seeing the right driver packages installed. You need to install both the latest Intel Bluetooth and Intel WiFi driver packages. They are available here:

 

https://downloadcenter.intel.com/download/29538/Intel-Wireless-Bluetooth-for-Windows-10?product=189347

https://downloadcenter.intel.com/download/29520/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters?product=189347

 

Hope this helps,

...S

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ECabi
Beginner
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I have already installed them both and set all the card and router settings. The only thing coming into my mind is a sort of conflict between the card and the Ryzen processor but, in my opinion, this is quite strange. What do you think? Can it be a compatibility issue? Thanks in advance.

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n_scott_pearson
Super User
984 Views

Your system report indicates that the Bluetooth package is not installed. A MS driver is loaded.

...S

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ECabi
Beginner
984 Views

Could you please tell me which line you are referring to? However, I'm more interested in the Wi-Fi functionality, still can't understand why it's not working properly. Thanks.

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n_scott_pearson
Super User
984 Views

I am referring to the version and driver name information. Since the WiFi and BT share transmitters, it is important to have both properly supported and configured.

...S

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ECabi
Beginner
984 Views

I'm sure that all is well configured, the Bluetooth drivers are well installed and I think they are in the MS folder because I have an MSI mother board. The Bluetooth, indeed, is working quite good. I think I'll just try another network card. Maybe an MSI card will work fine. Thanks you all.

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