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cwang72
Beginner
948 Views

How to disable 802.11n Mode?

I bought a DELL XPS 12 with Intel® Dual Band Wireless-AC 7260, but the wireless adapter can't connect to wireless router and shows "Limited Network". I tried to download and install the latest driver for windows 8.1 form Download Center, but still the same error. I want to disable 802.11n but can't find anywhere to disable the 802.11n Mode.

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Jose_H_Intel1
Employee
83 Views

If your network connection icon indicates "Limited connectivity", this means you are most likely connected to the router, so the questions are: Do you receive a valid IP address? Do you receive internet connection?

Please consider the following suggestions:

  • Verify you are getting a valid IP address in CMD with the "ipconfig" command. Uninstall the wireless driver from device manager and restart; there is no need to delete the software. Restart all network devices at the same time.
  • Check your IP and DNS settings on the wireless adapter and the router. You may want to check if both are set up correctly for DHCP or static values.
  • The security encryption settings in both the computer wireless profile and the router should match. Additional security settings on the router may limit the connection or block internet access.
  • Security software such as antivirus or firewall may also cause the issue.
  • Update your router's firmware for better compatibility.

http://www.intel.com/support/wireless/wlan/sb/CS-025393.htm Intel� Wi-Fi Products; What are the advanced Wi-Fi adapter settings?

http://www.intel.com/support/wireless/wlan/4965agn/sb/CS-028449.htm Wireless Networking; How do I improve my 802.11n wireless performance?

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