There are documentation and drivers for AC 8260 adapter on Intel site. Scott is recommending to address your question to the laptop manufacturer, since they could modify the Intel driver.
Any way if you want use Intel site, here are the links:
Excellent. Thank you.
After much ado, Dell has finally answered my question.
Funny, I asked them about this when I had the computers configured, but now they confirm that in fact there is a problem.
I am using the M.2 slot for the M.2 SSD.
BlueTooth functionality is only available on the build through the M.2 slot.
So, BlueTooth part of the 8260 won't function because it's not hardware supported on this machine.
I do find that mouse dongles work. Just not cards apparently.
It really seems like there is some driver issue here...Oh well.
So let's summarize a few things...
So, now you have me confused. You are saying that your laptop has only one M.2 socket and it contains your SSD - which says to me that the socket is of type B or M - and thus it cannot host a 8260 card. I conclude from this that the 8260 isn't on an M.2 card but is instead an IC that is mounted directly on the laptop's motherboard. Is this correct? You then seem to be saying that Dell is telling you that they didn't route a USB lane to the IC and thus its Bluetooth subsystem cannot be used?
Not a laptop. It's a mini tower.
So yes, only 1 m.2 socket.
and the 8260 is in a PCIe
The card has an external antenna and plugs in not just to the Slot, but also to another header, which is labeled as "CLINK header for Intel WiFi add-in-card".
However, none of this seems to carry the necessary channel to support Blue Tooth.
Not sure why.