Community
cancel
Showing results for 
Search instead for 
Did you mean: 
NPran2
Beginner
659 Views

I update intel wireless ac3165 driver and i can't connect network

0 Kudos
4 Replies
NPran2
Beginner
314 Views

I try to uninstall driver and install againd And deleted Vpn adapter​ but not effect

Wanner_G_Intel
Moderator
314 Views

Hello NPran2, 

 

Thank you for posting on this Intel Community.

 

To better assist you, we would like to have more information about your system including the OS build number, the driver version that is causing this behavior, and system model.

 

Please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread.

 

1. Download the Intel® System Support Utility and save the application in your computer.

2. Open the application and click "Scan" to see system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".

3. To save your scan, click Next and click Save.

 

Also, please let us know if the Intel® Wireless Adapter came preinstalled on the computer or if you replaced it.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
314 Views

Hello NPran2, 

 

If you need further assistance, please let us know. We will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
314 Views

Hello NPran2,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Reply