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INTEL BE200 Bluetooth is not working

Noomoto
Novice
2,275 Views

I have installed  New Wifi card for my Laptop , Acer Predator PH3D15-17 ,  replacing ex Killer 6E- Ax1675i.

After i have installed new Driver . My Wifi is working good but there is no sign of my Bluetooth even  installed BT 23.30.0 driver . In Device manager don't show the Blutooth icon . I have run "msdt.exe -id DeviceDiagnostic" and it doesn't help . I can't even use or see  any Bluetooth device or pairing anything .

 

 

 

Screenshot 2024-03-01 012106.png

Screenshot 2024-03-01 011431.png

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1 Solution
LeonWaksman
Super User
2,123 Views

I'm assuming that the Killer AX1675 Adapter was removed from your laptop?

You may try the following procedure:

1. Disconnect the internet connection.

2. Follow the instructions in this video and/or this article.

 

Hope this will work.

Leon

 

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9 Replies
Irwan_Intel
Moderator
2,245 Views

Greeting Noomoto,

Thank you for posting in Intel Ethernet Communities.


I've forwarded your inquiry to our wireless forum for further assistance.


Regards,

Irwan_Intel


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Noomoto
Novice
2,228 Views

Thanks for your Prompt response . 

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LeonWaksman
Super User
2,172 Views

Hi @Noomoto 

Although you have replaced the Killer Adapter by Intel BE200, it looks that the Killer Driver is still installed in your system. You can find it on the Device Manager image and in the SSU report as well.

Perform Clean Installation of the new driver.

After Killer Driver is uninstalled,  the latest Intel BT driver.

 

Leon

 

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Noomoto
Novice
2,165 Views

Thanks for your suggestion . Will try this

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Noomoto
Novice
2,140 Views

Hi Leon , 

After repeatly many times  of Clean uninstallation  , It failed  to completely remove My-Ex AX1675i wifi card  from Device manager . It keeps to re-appear eveytime after system restart .  I have tried to Clean uninstall any related with intel wireless driver , Killer or anything that i can think of. 

Any suggestion are open how to fix this problem . 


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LeonWaksman
Super User
2,124 Views

I'm assuming that the Killer AX1675 Adapter was removed from your laptop?

You may try the following procedure:

1. Disconnect the internet connection.

2. Follow the instructions in this video and/or this article.

 

Hope this will work.

Leon

 

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Noomoto
Novice
2,103 Views

No It Didn't . Killer AX1675 keeps appear everytime after i restart my system . Don't know how to permanent delete that .

I have tried procedure as your recoomend and it didn't work as well T_T

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Noomoto
Novice
2,030 Views
Could this be Acer Bios topic or else ? Anyone from Intel can describe this T_T.
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Noomoto
Novice
1,966 Views

Hi Leon , Thanks for your help . After i have done with your recommendation . Unfortunately Its Worked!!! 
Today i saw my Bluetooth icon came back . 

Appreciated and Thanks again for your help.

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