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INTEL DRIVERS

ME81U2
Beginner
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How do I resolve the following error in trying to install latest drivers?

"One or more issues caused the setup to fail. Please fix the issues and then retry setup"

I've tried 22.230 and 22.240 versions
Help!

 

Thank you

CD

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n_scott_pearson
Super User
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Your first step should be to perform a clean reinstall. Here is the process:

  1. If you haven't already, download - but do not install just yet - the latest Bluetooth and Wireless driver packages for your adapter. Here are the current links for downloading these drivers: Wireless: https://www.intel.com/content/www/us/en/download/19351 and Bluetooth: https://www.intel.com/content/www/us/en/download/18649.
  2. Most important! Disable Internet access. Unplug Ethernet cable and/or disable wireless. Keep disabled until told to re-enable. Note this Wireless disable *must* be of type that will persist and stay disabled across reboots.
  3. From the Apps & Features applet, check for instances of Intel PROSet/Wireless Software and Intel Wireless Bluetooth. If none, skip forward to Step 6.
  4. Uninstall each instance of Intel PROSet/Wireless Software and/or Intel Wireless Bluetooth that is present. When prompted, choose to "Discard Settings".
  5. Manually reboot your computer, keeping Internet access disabled throughout.
  6. From the Device Manager applet, check the Network Adapters section for an entry for Intel Wi-Fi 6 AX200 and check the Bluetooth section for an entry for Intel Wireless Bluetooth that has an intel driver associated with it. If neither is the case, skip forward to Step 10.
  7. Right click on the entry for Intel Wi-Fi 6 AX200 and uninstall it, choosing to (checkmark) Delete the driver software for this device.
  8. Right click on the entry for Intel Wireless Bluetooth and open its properties. If it has an Intel driver associated with it, then uninstall it, choosing to (checkmark) Delete the driver software for this device.
  9. Go back to Step 5.
  10. Install the downloaded Bluetooth driver package (my rule: always install Bluetooth first).
  11. Install the downloaded Wireless driver package.
  12. Manually shutdown and reboot your computer.
  13. Reenable Internet access. Restore Ethernet cable and/or reenable wireless.
  14. Test.

Hope this helps,

...S

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