INTEL KILLER IS TOO SLOW AX 1650S

[1ntelUser1]

Dell XPS 13 9310 INTEL(R) KILLER is 

I tried everything but uninstalling killer driver and installing the Intel one and using killer uninstalled and download driver omly

Downloading about 50~300kbps

Waiting for replies

Thx

[RobbieR_Intel]

Hello 1ntelUser1,

Thank you for reaching out regarding the slow download speeds on your Intel Killer AX1650S. I understand how frustrating this can be.

To further assist you, please answer the following questions:

• Where did you download the driver for your Intel Killer?
• Are other devices on the same network experience slow speeds?
• What is the speed of your Internet Connection by your Internet Service Provider?
• What were the troubleshooting steps done? Kindly specify.
• Are you experiencing slow speeds consistently on all applications?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello 1ntelUser1,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello 1ntelUser1,

Kindly download latest version of the Intel Killer Software, ⁠36.24.10111. Please perform a ⁠Clean Installation to ensure there would be no errors. Additionally, kindly remove your VPN Software if you have any and try your Original Equipment Manufacturer's Driver if the issue persists. 

If you have further questions, kindly let me know.

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello 1ntelUser1,

I would like to provide the following useful articles to also help address the issue that you are encountering. 

How To Optimize the Wireless Network Performance When Using Intel® Wireless Adapters

Slow Wi-Fi Download Speeds on Device Running on Windows 11*

Slow Wi-Fi Download Speeds on my Laptop Running on Windows® 10

If the issue still persists, kindly let me know.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician