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Novice
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Intel 7260 Code 10 after installing lastest drivers on win8.1 ( 17.0.6.1)

I recently got a Intel 7260 mini pci card and once installed it allways comes up with windows errror code 10.

The drivers are the lastest , 17.0.6.1 released a few days ago.

I'm using a dell 1537 running Win 8.1 with the lastest bios.

i have dug further. windows logs gives a few errors

Intel(R) Dual Band Wireless-AC 7260 : The version number is incorrect for this driver.

and

Intel(R) Dual Band Wireless-AC 7260 : Could not allocate the resources necessary for operation.

The device ID is

PCI\VEN_8086&DEV_08B2&SUBSYS_42708086&REV_4B\4&B04CCE1&0&00E1

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Employee
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Hi Delphian,

Let me help you with this.

Thanks for the information. There is still some more information I would like to get from the computer so I can have a clear picture of the issue.

Are you getting the error code from device manager? Have you tried another troubleshooting step?

Can you also please add your dxdiag report here?

How to get it?

Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.

Kevin M

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Novice
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The erors i got came from the event history i'll do a dxdiag tonight as its 7am here now ( i have to swap out my wifi card and put the intel one back in )

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Novice
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Ok i have installed ubunto and the intel 7260 works fine so its not faulty either my copy of windows is screwed or the drivers are not behaving. i suspect the drivers as the install of windows is only a recent install

dx diag came up with

------------------

System Information

------------------

Time of this report: 8/21/2014, 21:59:13

Machine name: JUSTINSLAPTOP

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Studio 1537

BIOS: Ver 1.00 BIOS A11 PARTTBL"

Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz

Memory: 4060MB RAM

Available OS Memory: 4060MB RAM

Page File: 1645MB used, 3119MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: ATI Mobility Radeon HD 3400 Series (Microsoft Corporation - WDDM v1.1)

Manufacturer: Advanced Micro Devices, Inc.

Chip type: ATI display adapter (0x95C4)

DAC type: Internal DAC(400MHz)

Device Type: Full Device

Device Key: Enum\PCI\VEN_1002&DEV_95C4&SUBSYS_029F1028&REV_00

Display Memory: 2042 MB

Dedicated Memory: 250 MB

Shared Memory: 1792 MB

Current Mode: 1280 x 800 (32 bit) (59Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: SEC5441

Native Mode: 1280 x 800(p) (59.952Hz)

Output Type: Internal

Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 9.18.0010.1129 (English)

Driver Version: 8.97.10.6

DDI Version: 10.1

Feature Levels: 10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.1

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Applicable

Power P-states: Not Applicable

Driver Attributes: Final Retail

Driver Date/Size: 4/25/2013 23:28:10, 1103904 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B71EE2-D684-11CF-F177-9522BDC2C435}

Vendor ID: 0x1002

Device ID: 0x95C4

SubSys ID: 0x029F1028

Revision ID: 0x0000

Driver Strong Name: oem4.inf:cb0ae4144264b8e2:ati2mtag_M72:8.97.10.6:pci\ven_1002&dev_95c4

Rank Of Driver: 00DE2001

Video Accel: ModeMPEG2_A ModeMPEG2_C

DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD

Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

D3D9 Overlay: Not Supported

DXVA-HD: Not Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

-------------

Sound Devices

-------------

Description: Speakers (High Definition Audio Device)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_1028029F&REV_1001

Manufacturer ID: 1

Product ID: 65535

Type: WDM

Driver Name: HdAudio.sys

Driver Version: 6.03.9600.16384 (English)

Driver Attributes: Final Retail

WHQL Logo'd: n/a

Date and Size: 8/22/2013 21:38:21, 395776 bytes

Other Files:

Driver Provider: Microsoft

HW Accel Level: Basic

Cap Flags: 0x0

Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

---------------------

Sound Capture Devices

---------------------

Description: Microphone (High Definition Audio Device)

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: HdAudio.sys

Driver Version: 6.03.9600.16384 (English)

Driver Attributes: Final Retail

Date and Size: 8/22/2013 21:38:21, 395776 bytes

Cap Flags: 0x0

Format Flags: 0x0

---------------------

Video Capture Devices

Number of Devices: 1

---------------------

FriendlyName: Integrated Webcam

Location: n/a

SymbolicLink: \\?\usb# vid_0c45&pid_63fa&mi_00# 6&76f3a0e&0&0000# {e5323777-f976-4f5b-9b55-b94699c46e44}\global

Manufacturer: Creative Technology Ltd.

HardwareID: USB\VID_0C45&PID_63FA&REV_8908&MI_00,USB\VID_0C45&PID_63FA&MI_00 ...

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New Contributor II
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As many of us using Windows 7 have discovered, current versions of the drivers have have caused all kinds of issues.

Try an early v 16. driver and see what happens. I went back to 16.10 and now the card actually works.

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Novice
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No Luck with 16.10 , will try with 16.7 and a few below.

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New Contributor II
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Wait, something's not right here. That device ID is funny. I can't find 08B2 as an Intel part. According to pcidatabase.com, Device 0x08b2 is the Logitech QuickCam Pro 4000.

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Novice
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Thats what i get .

the card works as a intel Dual Band AC 7260 in ubuntu V14.

*** this web site indicates its Right

http://www.driveridentifier.com/scan/intelr-dual-band-wireless-n-7260/driver-detail/9C0CEBB756EC44A4... Intel(R) Dual Band Wireless-N 7260 Driver Download for WIN7,WIN8/64bits - Acer Aspire V7-582PG (Type1Family/TBD by OEM- …

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New Contributor II
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So it is.

The card works in ubuntu, so bad card is out.

Gotta be that you haven't hit the right driver yet. Keep trying the 16s.

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Novice
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Kevin , maybe the engineers could make a driver that gives more details on the errors ?

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Novice
46 Views

Having the same issue, with win 8 and 8.1 . Have 5 ac7260 cards on hand, and all give code 10.

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Novice
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The best thing to do is look at the event viewer , it shows more info with the latest drivers.

The next version of the drivers need to show alot more debug info , whats failing etc. i suspect something to do with allocating resources is wrong. i've even checked in ubuntu as to what resources are in use and ( Memory IRQ Etc) and checked in windows and it shows no conflicts.

if intel dont fix this , as a contractor for many business in my area i will advise NOT to use intel products for Wifi and use broadcom instead ( I've ordered a broadcom card aswell , because the drivers from intel are full of crap)

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Novice
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After reading your thread, had planned on trying ubuntu or another os in the morning to see if the cards would work. We ended up buying a 5th card from another source just to make sure the ones we had weren't dead, all code 10.

Will take a look at event viewer tab tomorrow.

For now I put the centrino n6235 cards back into the laptops. I can probably hold off another week, before having to resolve this issue, then will need to find another card to use. Bosses don't like excuses, they want it to work, and work now.

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New Contributor II
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Delphian, did you try the old driver?

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Novice
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Yeah i tried alot of v16 still no luck , the later versions do give more detail. i will now get the newest and try it. hopefully it will make a difference.

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New Contributor II
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Hmmm. Is that a Dell install of Windows? If so, what I would do is try a fresh install of Windows from a MS iso, not a Dell recovery disk, and then download drivers from the OEMs rather than Dell, for whichever ones you're not absolutely bound to Dell as the source.

When I fresh installed my Thinkpad, I used an iso and then got drivers direct from Intel for chipset, video, wireless, ethernet, bluetooth. Sound from Realtek, and only peripherals from Lenovo.

Think about it. Might be something funky from Dell that's interfering. Could be a longshot, but it's a possible variable that should be considered and/or eliminated.

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Novice
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Nope not dell copy of windows. Installed from an ISO.

Tried with both windows 7 and 8.1 they both do the same thing. Both from ISO's , i know my dell is OLD but it should work - Must admit its a bit like a borg , its on its 3rd motherboard , 2nd screen , lost count of the hdd;s , second optical dvd drive , on its 3rd lid , keyboard is a replacement too. ( yes all done by me , been a tech for > 20 years )

I've tried the dell drivers for the 7260 - they give the same errors , i suspect they have the same bug the intel ones do

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New Contributor II
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Too weird. What is it about your Dell that's different from my Lenovo, that makes your card not even start while mine now goes great guns?

(After I figured out/stumbled upon the right combo of driver+settings.)

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Employee
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There are a few things to consider when installing or upgrading a half mini PCI Express wireless adapter:

  • Just like any other device, not all wireless adapters are physically and electrically compatible with all systems.
  • The system BIOS could be designed to accept certain wireless adapter models only.
  • The installation of these adapters is subject to country-specific regulatory approvals which include the system, wireless adapter and antennas.

It is because of these reasons that we highly encourage to contact your http://www.intel.com/support/oems.htm system manufacturer in order to obtain a list of validated wireless adapter models that are compatible with your system and the proper means to accomplish this hardware integration.

http://www.intel.com/support/wireless/wlan/sb/CS-011644.htm Intel® Wi-Fi Products — Regulatory information regarding hardware installation or upgrade

http://www.intel.com/support/wireless/sb/CS-006192.htm Wireless Networking — Installation error when installing or swapping Intel wireless adapters

http://www.intel.com/support/wireless/wlan/sb/CS-031167.htm Intel® Wi-Fi Products — Why doesn't my laptop recognize my new Intel wireless adapter?

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Novice
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Delphian, was able to get the laptop to recognize the card, and work under ubuntu this morning. Seems like it is a windows 8/8.1 issue with the toshiba.

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