Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Beginner
1,520 Views

Intel 7260 + Windows 8.1 - not supported?

Jump to solution

When using the download wizard to search for drivers for my wireless:

Product family Wireless Networking

Product line Intel® Wi-Fi Products

Product name Intel® Dual Band Wireless-AC 7260

Operating System Windows 8.1, 64-bit

... I get presented the version 16.6.0 download along with these https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3714&DwnldID=23549&ProductFamily=Wire... release notes:

Note: The following adapters do not support Windows 8.1 64-Bit:

Intel® Dual Band Wireless-AC 7260  

Intel® Dual Band Wireless-N 7260

 

Intel® Wireless-N 7260

 

Intel® Dual Band Wireless-AC 3160

 

Intel® Dual Band Wireless-AC 7260 for Desktop

Is this a glitch in the document? We've been buying hundreds of Dell laptops with the AC 7260 and Windows 8.1 64-bit factory installed, so at least they are expecting to be able to support that combo...

0 Kudos

Accepted Solutions
Valued Contributor II
48 Views

It's a document error I believe. If you go to the Proset download link here: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23389 Download Center it says that it's not compatible with Windows 8.1 32-bit. 64-bit is clearly supported.

Here's the excerpt:

Which file should you download? 

If you have Windows 8.1 32-Bit:

 

DRIVERS ONLY: wireless_16.6.0_De132.exe Intel PROSet/Wireless WiFi Software (includes Drivers): wireless_16.6.0_e132.exe  Note: The following adapters do not support Windows 8.1 32-Bit:

 

Intel® Dual Band Wireless-AC 7260  Intel® Dual Band Wireless-N 7260  Intel® Wireless-N 7260  Intel® Dual Band Wireless-AC 3160  Intel® Dual Band Wireless-AC 7260 for Desktop  

 

If you have Windows 8.1 64-Bit:

 

DRIVERS ONLY: Wireless_16.6.0_De164.exe Intel PROSet/Wireless WiFi Software (includes Drivers): Wireless_16.6.0_e164.exe 

 

Follow these links for details on the differences between the different download http://support.intel.com/support/wireless/wlan/sb/CS-032029.htm file types, and information on http://support.intel.com/support/wireless/wlan/sb/CS-032030.htm Intel PROSet/Wireless WiFi Software.

 

The driver version of some products may not update. http://www.intel.com/support/wireless/wlan/sb/CS-034315.htm Learn more about Intel Wireless adapter driver versions.

 

View solution in original post

0 Kudos
2 Replies
Valued Contributor II
49 Views

It's a document error I believe. If you go to the Proset download link here: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23389 Download Center it says that it's not compatible with Windows 8.1 32-bit. 64-bit is clearly supported.

Here's the excerpt:

Which file should you download? 

If you have Windows 8.1 32-Bit:

 

DRIVERS ONLY: wireless_16.6.0_De132.exe Intel PROSet/Wireless WiFi Software (includes Drivers): wireless_16.6.0_e132.exe  Note: The following adapters do not support Windows 8.1 32-Bit:

 

Intel® Dual Band Wireless-AC 7260  Intel® Dual Band Wireless-N 7260  Intel® Wireless-N 7260  Intel® Dual Band Wireless-AC 3160  Intel® Dual Band Wireless-AC 7260 for Desktop  

 

If you have Windows 8.1 64-Bit:

 

DRIVERS ONLY: Wireless_16.6.0_De164.exe Intel PROSet/Wireless WiFi Software (includes Drivers): Wireless_16.6.0_e164.exe 

 

Follow these links for details on the differences between the different download http://support.intel.com/support/wireless/wlan/sb/CS-032029.htm file types, and information on http://support.intel.com/support/wireless/wlan/sb/CS-032030.htm Intel PROSet/Wireless WiFi Software.

 

The driver version of some products may not update. http://www.intel.com/support/wireless/wlan/sb/CS-034315.htm Learn more about Intel Wireless adapter driver versions.

 

View solution in original post

0 Kudos
Beginner
48 Views

Thanks, theveterans - that makes sense.

0 Kudos