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Intel 8265 Firmware issue with TPC (802.11h)

NSing13
Beginner
1,340 Views

Hi All,

Network Engineering of medical company reported Intel 8265 chipset crashing while doing TPC whenever asked to connect to any DFS channel. Tests were done with Linux machine, driver/kernel version- 4.9 and 4.8. FW in the chipset is 22.361476.0

The "dmesg" shows following error messages:

Iwlwifi 0000:02:00.0: Queue 2 stuck for 10000ms

….

Iwlwifi 0000:02:00.0: Microcode SW error detected. Restarting 0x2000000

Ieee80211 phy0: Hardware restart was requested

….

Complete logs are attached.

We would like to know why this issue occurs and are there other conditions which can cause such crashing.

Thanks

0 Kudos
2 Replies
idata
Community Manager
208 Views

Hello nishant1455,

 

 

Thanks for posting in our community. We understand that you're experiencing issues with 802.11h on Linux*.

 

 

Please notice that the drivers for Intel® Wireless adapters on Linux* are developed through the open community. For support, you may email the Linux* wireless directly or file the bug at kernel's bugzilla*:

 

 

- https://wireless.wiki.kernel.org/en/users/Drivers/iwlwifi# support Linux* Wireless - Mailing

 

- https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi/debugging Linux* Wireless - Bugs and Support

 

- https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networki... Linux* Support for Intel® Wireless Adapters

 

 

Please let us know if anything else is required from our side.

 

 

Best regards,

 

Eugenio F.
NSing13
Beginner
208 Views

Thanks Eugenio for guidance.

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