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Intel AX201 speed at 5Ghz transfer SMB only 1mb/s

EllisXillia
Beginner
693 Views

i use my Thinkpad L13 Yoga with Intel AX201NGW, and i use TP-Link AX5400 at 5Ghz for daily. 
i notice my download speed completely inconsistency aroung 1.4mb/s while download files from google drive

EllisXillia_0-1719641894896.png

but transfer files from nas over air is even worse at 1mb/s it even use 5ghz mode
1.jpg
when i switch to 2.4ghz wifi it's completely normal and i got maximize speed from wifi card around 52mb/s to 75mb/s on my previous laptop use intel AX210. but in this wifi card and  20mb/s is completely annoying for me

2.jpg


from shouout wiki it say intel can match my wifi6 speed but i tried to match band of intel AX201 capable but none of them are got over 2mb/s at 5ghz wifi

EllisXillia_0-1719642411209.png

i tried uninstall and reinstall driver, download old driver and doesn't help my problem. is there away to fix this problem ?

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8 Replies
Mike_Intel
Moderator
576 Views

Hello EllisXillia,


Thank you for posting in Intel community Forum.


For us to further check this, please help provide the following details:


  1. When did you purchase this laptop?
  2. Was it working fine before?
  3. If it is working fine before, what are the changes you made before getting this issue?
  4. Are you using the embedded Wireless card or did you upgrade the Wireless card of the laptop to AX201?
  5. Can you share the link of the latest driver that you installed?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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EllisXillia
Beginner
475 Views

1. i purchase this laptop 1 week after i make this post

2. in 5ghz wifi, no. they're not working properly because only transfer 1mb/s, i tried uninstall 3 times and still have this problem

3. no in 5ghz wifi like i said before

4. embedeed wireless card from Thinkpad L13 Yoga

5. sure. https://support.lenovo.com/us/en/downloads/ds550850-intel-wireless-lan-driver-for-windows-10-version-1909-or-later-thinkpad-l13-gen-2-l13-yoga-gen-2

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Mike_Intel
Moderator
518 Views

Hello EllisXillia,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
414 Views

Hello EllisXillia,

 

Thank you for the quick reply.


I can see that you are using the OEM drivers which is also recommended.

You may try the Intel generic driver and check if there will be improvement in the speed.


Download the driver here:


https://www.intel.com/content/www/us/en/download/19351/intel-wireless-wi-fi-drivers-for-windows-10-and-windows-11.html


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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EllisXillia
Beginner
386 Views

EllisXillia_0-1720444888435.png

thanks it's work perfectly now, however how i can use AX-QAM mode to get more speed ?

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Mike_Intel
Moderator
371 Views

Hello EllisXillia,

 

Thank you for the update.


I am glad that the driver worked. For your additional question, please check the link below:


https://www.intel.com/content/www/us/en/support/articles/000005725/wireless/legacy-intel-wireless-products.html


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
313 Views

Hello EllisXillia,

 

Good day!

 

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and do not hesitate to reach out if there are any aspects you'd like to discuss or require further explanation on.



Best regards,

JeanetteC.

Intel Customer Support Technician


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Mike_Intel
Moderator
249 Views

Hello EllisXillia,

 

I hope you are having a good day.


I am sending another follow up to check if you still have questions. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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