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Alex55
Novice
79 Views

Recon Engage - Call to all customers

As you know, Intel has stopped supporting Recon Engage and their products such as the Recon Snow 2, Jet, Mod live ...


Even if you have the app and/or the program for the PC you cannot use it.
Servers are offline and you cannot log in or register.

There are several thousand people who want to continue using these products.

Almost 2000 people have read the other post on the problem.

 

I thought that everyone who has such a product and would like to continue using it should leave a little comment here.

maybe it will bring something.

2 Replies
Maria_R_Intel
Moderator
49 Views

Hello Alex55,


Thank you for posting on the Intel* Community and also for bringing the idea to comment on your post about the Recon products.


As you may read on this thread https://community.intel.com/t5/Wireless/Where-can-I-find-the-Recon-Engage-mobile-app-for-iPhone/td-p..., the product was discontinued a while ago.


The Recon Snow 2 was discontinued several years ago and we stopped supporting it in June of last year.

 

https://www.intel.com/content/www/us/en/support/articles/000028516/emerging-technologies/wearable-de...



Our best recommendation is always to verify with the Place of purchase too, they may provide you with technical assistance. From our side, this is out of our scope and Intel will not be monitoring this thread.


Thank you for your understanding.


 

Best regards, 

Maria R.  

Intel Customer Support Technician 


Deraj
Beginner
32 Views

This is quite an issue, it's a shame to not be able to fully utilize the features I paid for when I bought these goggles.
I'd really appreciate someone getting the app back up and functional.