Intel AX210 doesn’t see 6GHz band

[HHH003]

I have a Mediatek WiFi 6e card and it works fine with my WiFi 6E router. I wanted to try the Intel AX210 card, but it refuses to see the 6GHz band with the latest Intel driver. The default Windows 11 driver will show the 6GHz band, but the entered network password is always shown as being incorrect…
I go back to the Mediatek 6E card and everything works perfectly again.
My computer is a desktop (Lenovo P620) and I use a PCIe card for the wireless. The computer can be optioned with an Intel AX210 card.
Before I return this card, I want to see if a fix is available.

[RandyT_Intel]

Hello HHH03,

One of our engineers has reviewed your case and would like to inform you that we will be reaching out to you via email to provide further assistance and work towards a solution.

Thank you for your understanding. 

Randy T. 

Intel Customer Support Technician 

[olson_canadian]

I have an intel ax210 wifi card that I purchased and installed in my 2022 Asus TUF Dash F15 laptop with a 12th gen core i5 CPU in it, but I haven't been able to get my 6 GHz wifi network to be seen with this adapter with ANY driver newer than 22.45.1.1. 5 GHz is never consistent in it's connection speeds with this ax210 card either. With the original intel wifi 6 card it was fast and stable.

I have another ax210 card in an older Dell 2-in-1 laptop that was also not connecting to 6 GHz until a recent driver update. It consistently connects at 2400 up and down. The 3rd ax210 I have is on a PCI-e card and is installed in an much older desktop computer with an intel core i7-7700k CPU. The desktop has never had an issue my 6 GHz. I assumed that the newest device I own (the Asus laptop), should be the most compatible, but it's not and I don't know why. I have tried the adapter I installed in the Dell laptop in the Asus laptop and the issue remains the same. I've made absolutely certain that all prerequisites were met and as I mentioned earlier, the 22.45.1.1 driver did allow for 6 GHz connectivity, but it was slow and unstable. If you could help me sort this out I would be very appreciative.

Thanks!

[HHH003]

I never did find a solution. My speculation is my Lenovo P620 which was an AMD CPU had a BIOS block for 6Ghz band with Intel WiFi cards. I ended up using a Mediatek WiFi 7 chip which worked.
I also tried using Qualcomm WiFi 7 WiFi cards on the Lenovo which didn’t work at all.
Since then, my Lenovo P620 stopped working and I ended selling it on eBay for parts.

I built my own computer using an Intel CPU motherboard that uses the Intel BE200 WiFi card. It works perfectly… no fuss, just works.

I suspect something on your motherboard BIOS is blocking your newest ASUS motherboard as Intel 12th generation CPU should operate with the latest and greatest Intel WiFi cards. Perhaps an Intel BE200 WiFi 7 would work? Just speculation on my part.
I’m not sure what WiFi card was installed on your ASUS as the model’s specifications page doesn’t say which brand. It did say it came with WiFi 6.
Google suggests it’s a Mediatek chip.
So, if it’s a Mediatek chip, then perhaps you’ll need another Mediatek chip. The ASUS BIOS may have a block on Intel WiFi cards.
Remember OEM’s don’t want you to upgrade anything… they want you to buy a new model that has the latest and greatest hardware.
I’d forget about the Intel AX210 as it’s quite old technology now. If your ASUS had a Mediatek card, a WiFi 7 card such as the Mediatek MT7925/MT7927 will work fine with WiFi 6E router. I was using the MT7927 in my Lenovo when it stopped working.