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Community Manager
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Intel Centrino N 1000 issues

I have an Asus N53S laptop. Recently the wireless connection has been dropping out for no reason and in some cases system checks are saying there is no adaptor installed. It is beginning to happen more frequently and I an wodering if it is a sign the adaptor is on its way out. The adaptor is an Intel Centrino N 1000. Some sites are saying it is not compatible with Windows 10. Can you suggest an updated equivalent?

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Honored Contributor II
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AndyM2261,

There could be many reasons as to why you are experiencing this issue. If this wireless adapter is the one installed by factory, our first recommendation is for you to check with ASUS* if they have any updates that might resolve this issue. here you can find their contact information: http://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support Websites

Bear in mind that only your computer manufacture is entitled to inform you which Intel® Wireless Adapter is fully compatible with your current system configuration. With that being said, we also would like to take the opportunity and inform you that Intel does not support integration which is when the original wireless adapter replaced by another one. Check this link out in order to find out more about this matter: http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005687.html?wa... Regulatory Information Regarding Hardware Installation or Upgrade

On our best effort to assist you, we have gathered useful information that might help you solve this problem. Please access the information in the links below:

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005493.html Quick Checks That Might Improve or Fix Connection Issues

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html Recommended Settings for 802.11n Connectivity

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000006042.html Improve Your 802.11n Wireless Performance

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000007044.html Troubleshooting Tips for Intel® Wireless Technology

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005995.html Intel® Wireless Technology FAQ

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Honored Contributor II
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AndyM2261,

We haven't heard from you yet. Please let us know if the information above helped you to resolve your issue.

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Honored Contributor II
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AndyM2261,

Please, let us know if you still need our assistance. We will be more than glad the help you with whatever is within our reach.

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