Intel® Dual Band AC 7260 + Bluetooth bluetooth not working

[BDoug3]

I just installed an AC 7260 card in my new Alienware 18. I cannot get the Bluetooth to work. I have tried all the latest drivers and have got WIFI and WIDI working. 4700mq processor. Will this card not work with my computer?

[KCaud]

Someone else mentioned on an earlier thread that when he disconnected Antenna 2 his Bluetooth worked. I too disconnected Antenna 2 (the top connector) and my Bluetooth now works.

Now if I can just get the 5GHz side working I'll be happy.

It's amazing to me that a company with the stature of Intel can't get this adapter card right.

[FF5]

I got Toshiba Satellite A665-3DV12X. I think the wireless part if working perfectly. It's just the Bluetooth. It really isn't showing in device manager. I just removed the old wifi card and swapped with the new one

[Jose_H_Intel1]

Frankie1220, you seem to have a hardware issue because the wireless adapter should appear in Device Manager. Please verify with the http://www.intel.com/support/oems.htm system manufacturer if this is a validated adapter for your system.

http://www.intel.com/support/wireless/sb/CS-006192.htm Wireless Networking — Installation error when installing or swapping Intel wireless adapters

http://www.intel.com/support/wireless/wlan/sb/CS-011644.htm Intel® Wi-Fi Products — Regulatory information regarding hardware installation or upgrade

[Jose_H_Intel1]

We have confirmed many users were able to fix the Code 43 issue with a power cycle after installing latest drivers, as indicated above by vampiren. Others have described a software conflict in previous page.

If you are still experiencing this issue, we will need to troubleshoot each case individually because something else is causing it. I recommend you contacting your nearest Intel® support team for further assistance:

• E- Mail support for North America: http://www.intel.com/support/mailform/networking/wireless/emailsupport.htm http://www.intel.com/support/mailform/networking/wireless/emailsupport.htm
• E- Mail support for the rest of the world: http://www.intel.com/support/mailform/networking/wireless/email_support.htm http://www.intel.com/support/mailform/networking/wireless/email_support.htm

[PJaco1]

Thanks again Intel for the latest Bluetooth software for AC-7260. As I said in a previous post I was reluctant to update to the newest drivers after updating to 3.1.1311 caused my BT to become an "unknown USB device" and reverting to my original driver (3.1.1307) was difficult. To my delight however the newest Intel BT software (17.0.1401.03) installs and functions correctly in my Windows 7 operating system. My BT is now working without issues or problems and is no longer wandering through my device manager as an "unknown USB device".

[NP2]

http://www.amazon.de/review/R2NCWCFRHC46X2 Amazon.de: Andreas Gryphius' Rezension von Intel 2777324 Dual Band wireless Netzwerka...

[IFusa]

i have taped out the 51 pin and bluetooth device magically went ON in my device listing! but stil not working with a error status. i tried 4 kind of drivers, always error status.

[Muthu_K_Intel]

Uninstall BT driver via Control Panel | Uninstall programs, Cold boot. Does it appear as a Generic Adapter?

[IFusa]

Yes generic Bluetooth adapter

Always giving function error.

Is it possible to enable bluetooth without having pin 51 taped???

i think ridiculous having a card that works with a pin taped...

[Muthu_K_Intel]

Could you elaborate on "always giving function error"?

Now, please install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24168&lang=eng&ProdId=3827 Intel® Download Center ( For Windows 8.1), cold boot and let me know how it went?

>>

>>Is it possible to enable bluetooth without having pin 51 taped???

>>i think ridiculous having a card that works with a pin taped...

On systems that come with 7260, Yes. On other systems, it is the OEM who prevents BT (unsupported WiFi/BT) from being detected.

[IFusa]

Windows has stopped this device because it has reported problems. (Code 43)

>>>>Could you elaborate on "always giving function error"?

i installed 8.1 64bit package for wifi and now i have intel applications tu control wifi. nothing for bluetooth.

i also installed package intel for bluetooth and now bluetooth device is recognised as intel bluetooth 4.0 +HS device, always giving me error code 43. device stopped because problems.

i tried to uninstall 3 times the device in device manager and now i see it as a generic bluetooth adapter. it give me the 10 code error. cannot start device.

[Muthu_K_Intel]

Please check your PM

[Muthu_K_Intel]

Terodeg - Now, Please install http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/24191/eng/BT_17.1.1406.01_e164.exe&Lang=eng&Dwnldid=24191 BT_17.1.1406.01_e164.exe and perform "cold boot" (shutdown /p from admin command prompt) or Shift + Shutdown menu option.

Let me know how it went...

[IFusa]

may be the taping of the 51 pin is moved and some it make a little bad contact?

i think is a 0 or 1 way. or i can't see the device or i see the device.

ok checked the taping and i remade it! pin 51 is completely isolated.

[Muthu_K_Intel]

I've shared a file (bunch of powershell scripts) with you. I'll provide instructions once you are able to download it.

[IFusa]

downloaded. waiting for instructions.

[ATake1]

I'm having similar issues, sometimes I have the same message as terodeg or like the print screen below.

I've Upgraded the Wireless card on my VAIO SVS13 and the wifi is great compared with my older Atheros!

However I lost the blutooth funcionality..... I basically use it for pointing devices (mouse).

As an alternative I'm using an USB mouse, but's is annoying to know that I could use Bluetooth and free one USB port (I Only have 3).

I tried many drivers and alternatives but I still can't use the Bluetooth like many other users here.

[PVebe]

Hello!

I had the same bluetooth issue on my VAIO svf15a1z2r. Hope my solution will help you too.

So, after installing ac 7260 you need to uninstall old broadcom drivers first. In VAIO and other broadcom-based devices it called something like "WIDCOMM Bluetooth Software" in windows software manager.

Just after that install driver pack from Intel (links are somewhere above in thread) and it should work without any additional movements.

Please tell if my advice will be useful.

[ATake1]

I tried to do something similar, because the SVS13 Series comes with Atheros Wifi+BT.

I Uninstalled everything from Atheros and couldn't get the BT to work. Do you have the link from the drivers that you used?

If this doesn't work , I'll try to do a clean install (Re-install everything) to see what happens.

[Jose_H_Intel1]

You may try following the instructions given in the articles; however, we strongly suggest contacting your http://www.intel.com/support/oems.htm system manufacturer in order to obtain a list of validated wireless adapter models that are compatible with your system.

http://www.intel.com/support/wireless/wlan/sb/cs-032541.htm Intel® Wi-Fi Products — How to Install Intel® PROSet/Wireless Software for Bluetooth® Technology

http://www.intel.com/support/wireless/wlan/sb/cs-034940.htm Intel® Wi-Fi Products — Bluetooth Software Compatibility with WiFi Software Versions

http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034060.htm Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software for Bluetooth® Technology

http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034041.htm Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software downloads