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So is the original issue discussed in this thread thought to have been resolved from Intel's perspective, Carlos?
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Hello jcray
We just wanted to double check if you still need further assistance.
Please don't hesitate on contacting us back.
I hope to hear from you soon.
Best Regards,
Diego S.
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Hi Diego,
I followed all the instructions and it still didn't work. I have not tried Safe Mode w/Networking yet. I'm pretty much ready to give up at this point. Sounds like you guys don't have many / any customers with this issue and that no one really knows why this isn't working.
It is especially disappointing as the issue began after a software change on the machine tied to a new driver release. There's something unintended that happened but I suppose not enough people have continued to experience to warrant further actual investigation by your driver team.
Anyway, unless you have something meaningful for me to try I think we can just let this thread die.
J
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Hi Jcray,
Can you try to update your system BIOS? if that doesn't help can you try to reinstall your system OS?
-Chris
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If you do a fresh install of your OS which can't hurt. After I did everything works better. I suggest disconnecting your internet so updates can not install anything. Gather all your latest drivers and put them on a flash drive. Did you run the trouble shoot under network and sharing center in control panel? Also update your BIOS to latest available if you have not done so already.
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Hello jcray
We just wanted to double check if you need further assistance?
Please don't hesitate on contacting us back.
I hope to hear from you soon.
Best Regards,
Diego S.
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