Intel Killer Wi-Fi 7 BE1750x

[Santhiya]

this killer card is iam using Intel Killer Wi-Fi 7 BE1750x  
kernel version -- 6.6 
the lspci detection is shown below 
lspci
00:00.0 PCI bridge: Xilinx Corporation Device d021
01:00.0 Network controller: Intel Corporation Wi-Fi 7(802.11be) AX1775*/AX1790*/BE20*/BE401/BE1750* 2x2 (rev 1a)

while iam updating the firmware it is crashed 

what is the correct firmware i want to use ?

[JedG_Intel]

Hello Santhiya,

It seems you have inquiry on which firmware to use. I would just like to get more details to assist you effectively.

1. Are you experiencing connectivity issues?

2. Are you seeing any error message after the crash?

3. What is your OS?

4. Is this a laptop or desktop system?

5. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[Santhiya]

Hello Jed, 

1. Are you experiencing connectivity issues?
       Ans: No

2. Are you seeing any error message after the crash?
       Ans: Yes  error message atteached in log file

3. What is your OS?
        Ans: linux 6.6

4. Is this a laptop or desktop system?
       Ans: Arm64 platform

5. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
        Ans: Attached in below 

iwlwifi-gl-c0-fm-c0-83.ucode 

iwlwifi-gl-c0-fm-c0.pnvm

kindly provide a solution,
looking for your response urgently 

Best Regards
santhiya

[JedG_Intel]

Hello Santhiya,

Thank you for sharing this information.

I'll be checking this internally and I'll get back to you as soon as possible.

Best regards,

Jed G.

Intel Customer Support Technician

[Santhiya]

Hi Jed G,

We looking for your further response urgently .

Best regards,
Santhiya

[Santhiya]

Hi Jed G,

Any update on this ?

Best regards,
Santhiya

[JedG_Intel]

Hello Santhiya,

Thank you for your patience.

After review, please install the latest stable version of the mainline kernel, version 6.14 or newer, from kernel.org, which includes the most recent wireless firmware. Here is the link: https://www.kernel.org/.

If the issue persists, please specify the exact make and model of the Arm64 platform that you are using.

You may also find this article helpful: Linux* Support for Intel® Wireless Adapters

Best regards,

Jed G.

Intel Customer Support Technician

[Santhiya]

Hi  Jed G,

Our Wi-Fi Intel module is "Killer BE1750x / BE200 / BE200NGW".

We have verified the article on Linux Support for Intel® Wireless Adapters, and considered that our above wireless card matches with Intel BE200. Is it correct? Can we use the same driver since "BE1750x BE200 BE200NGW"is not listed.

We have mounted the module on a Xilinx MPSoC board based on the Arm Cortex-A53 (arm64) architecture. Currently, this board does not support kernel versions above 6.12.

When using kernel 6.6 or 6.12, we are encountering a timeout error, as detailed in the attachment provided earlier.

It appears that either the firmware is not being loaded, or if it is, the firmware is not gaining control.

Could you please guide us on the following:

How to confirm the firmware is up and running? Is the DMA copy of firmware from arm to killer is successful?

kindly provide a solution,
looking for your response urgently 

Best regards,
Santhiya

[Santhiya]

Hi  @JedG_Intel 

Any update on this?
We looking for your further response urgently .

Best regards,
Santhiya

[JedG_Intel]

Hello Santhiya,

Regarding the use of the same driver, you may proceed with it. However, please note that the latest stable Kernel version we recommend is 6.14, and the board currently in use does not support Kernel versions above 6.12. I will explore alternative options and provide you with an update at the earliest opportunity.

Best regards,

Jed G.

Intel Customer Support Technician

[Santhiya]

Hi @JedG_Intel 

Please share following information. Below information help us for debugging

1, Killer card BE200/BE1750x data sheet
2. HW pin out
3. whether iwlmvm and iwldvm - are both drivers required?
4. Which routine calls iwl_op_mode_mvm_start?
5. our observation is that firmware is loaded but firmware is not getting started. which routine start the firmware?
6. In power management scheme, which parameter to be set? 1. active, 2-balanced etc.

We looking for your further response urgently .

Best regards,
Santhiya

[Santhiya]

Hi  @JedG_Intel 

Any update on this?

Best regards,
Santhiya

[JedG_Intel]

Hello Santhiya,

I'm wiring to give you more information. Please be informed that installation or use of Intel® Wireless Adapters is subject to country-specific legal regulations. Some countries require the Intel® Wireless Adapters to be certified with the antenna that is intended to be used together in the system, while some countries require the Intel® Wireless Adapter to be certified at the full system level.

Before you install/change the Intel® Wireless Adapter in a system, you must contact the system manufacturer to determine if the Intel® Wireless Adapters you plan to install is approved for use in your system and country. You are required to follow the manufacturer's post-approval requirements.

It is also important to understand that the integration that was done may not work due to hardware or software compatibility issues or dependencies.

For reference, kindly check out this article: Regulatory Information Regarding Wireless Hardware Installation or Upgrade

We recommend that you get in touch with Xilinx MPSoC board manufacturer to know if they have the necessary type approval to integrate the Intel® Killer™ Wi-Fi 7 BE1750 (i/s).

Having shared all this information and the appropriate steps to take, I will now close this inquiry. Should you have other questions, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician