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Hello everyone,
I have a NUC (Intel NUC D54250WYK - I5-4250U Intel HD5000) with Windows 8.1 and Intel Dual Band Wireless AC 7260. My problem is that it does not scan/find any networks, neither the 2.4/5 from my router nor my mobil phone hotspot/any of the neighbours. My personal networks works perfectly with any laptop.
Haven't managed to find any threads for this specific issue, most of the ones regarding AC 7260 are about temporary dropout/disconnects.
I have installed the latest drivers, tried uninstalling, disabling/enabling and updated windows with the latest updates aswell. When running the manual diagnostics test, provided by the PROSet Tools, it passes the radio test (with radio on) but fails on the scanning test stating that there are no networks available for connection.
Any thuoghts? I don't have any idea on how to troubleshoot any further.
Below is an outprint from netsh regarding the drivers.
Best regards, Johan
netsh>wlan show driver
Interface name: Wi-Fi
Driver : Intel(R) Dual Band Wireless-AC 7260
Vendor : Intel Corporation
Provider : Intel
Date : 2014-07-21
Version : 17.1.0.19
INF file : C:\Windows\INF\oem27.inf
Files : 3 total
C:\Windows\system32\DRIVERS\Netwbw02.sys
C:\Windows\system32\DRIVERS\Netwfw02.dat
C:\Windows\system32\drivers\vwifibus.sys
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : Yes
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
Authentication and cipher supported in ad-hoc mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA2-Personal CCMP
IHV service present : Yes
IHV adapter OUI : [00 80 86], type: [00]
IHV extensibility DLL path: C:\Windows\System32\IWMSSvc.dll
IHV UI extensibility ClSID: {1bf6cb2d-2ae0-4879-a7aa-a75834fbd0e3}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
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jlinaker, the results from the netsh command are just fine.
I assume that for some reason the antenna cables are disconnected, so I would check on that first.
You may also try repairing the TCP/IP stack.
http://support.microsoft.com/kb/299357 How to reset TCP/IP by using the NetShell utility
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Is this always or only after resuming from hibernate? I have a separate thread I opened yesterday about the wireless card being shut down by Windows after resuming from hibernate here:
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jlinaker, the results from the netsh command are just fine.
I assume that for some reason the antenna cables are disconnected, so I would check on that first.
You may also try repairing the TCP/IP stack.
http://support.microsoft.com/kb/299357 How to reset TCP/IP by using the NetShell utility
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You are correct Joe, had forgotten to attach the antenna cables (Doh!). Thanks for the correction
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