Intel(R) Dual Band Wireless-AC 8260 not working. Maybe driver related?

[ESuel]

I am having serious problems with my Intel(R) Dual Band Wireless-AC 8260.

I have many connectivity issues at my network: wifi shuts, unable to connect, slow speeds (less than 10Mb), hyper slow (less than 1Mb). That wifi router works fine with many other devices. So it is not the router device.

What I tryed:

Get in touch with the manufacturer and install the latest recommended drivers for my ASUS ZenBook Flip S UX370UA

(UX370UAF bios and W10 64 system):

https://www.asus.com/es/2-in-1-PCs/ASUS-ZenBook-Flip-S-UX370UA/HelpDesk_Download/

https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/WLAN/WLAN_Intel_Win10_64_VER201022.zip

Then I followed the steps:

• download driver
• uninstall proset and old driver if still remains
• reinstall manufacturer recommended driver

The problem is still there. But manufacter driver says 20.10.2.2 but device manager still says 20.50.0.5!!!!

It seems that I am not able fully uninstall "newer driver"

I have read somewhere these file may still be there and prevent the right installation.

c:\windows\system32\drivers\netwfw06.dat

c:\windows\system32\drivers\netwtw06.sys

c:\windows\system32\drivers\vwifibus.sys

c:\windows\system32\IntelWifilhv06.dll

I am scared to uninstall them and to "brick" my computer

Any ideas?

Thanks and best regards

[ESuel]

Maybe it is a HW related problem as you say.

If so:

Would it be a good idea to ask for the physical adapter and try to replace it

Is it easy to change?

How much does it cost? (I think I have some insurance from the vendor)

Or maybe it is SW related

There are far too many posts about this adapter.

I am betting all those cases couldn't be HW related as Intel is world-class best chip manufacturer.

(But you never know. Maybe my HW is faulty)

Thanks

[Leonardo_C_Intel]

Hello ESuel

Since the issue is happening on the 2.4Ghz this rules out that this issue is related to software, that is why we think that is more related to hardware.

For changing the adapter it is recommended to reach out to the system manufacturer to avoid causing any damage to the system of affecting the warranty of the unit.

NOTE: you can refer to the Clean Installation of Wireless Drivers as the safest process to complete driver changes

Regards,

Leonardo C.

Intel Customer Support Technician

[ESuel]

Ok

Thanks a lot for your point of view

I will get in touch with the vendor and the OEM

Best regards (and keep yourself away of the virus)

Eduardo