Intel® Wi-Fi 6 AX200 160MHz weak signal and bluetooth

[BigRizoid]

Hi I have a problem with really weak wifi signal and limited bluetooth connectivity 

from my wireless

Intel® Wi-Fi 6 AX200 160MHz

These are my computer specs, I have all the latest drivers from the Intel Driver and support assistant I have had to get a wireless dongle due to how weak the signal is? please help

SPECS

PC Specialist LTD Vortex ST-S

Intel® Core™ i7-10700 CPU @ 2.90GHz

ASUSTeK COMPUTER INC.

Model

PRIME B460-PLUS

[David_G_Intel]

Hello BigRizoid

Thank you for posting on the Intel️® communities. Please share with us the following information:

• Do you have any issues with a specific Bluetooth device?
• When did it start to happen?
• Do you remember if this issue happened after a new OS update or Wireless driver update?
• Is this issue happening at home, office environment or both?
• Is this a new computer? If so, have check with your system's OEM for validated drivers or support on known issues related to the symptoms experienced?
• What OS version are you using?
• Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
• Have you checked if this issue happens on different networks?
• What steps do you take to reproduce your issue?
• Were you able to have you wireless connection in a normal/expected performance before?
• Have you installed any recent software or hardware in your system?
• Have tried a roll back to a previous driver version for testing?
• Have you rebooted your access-point, router, modem?
• Which driver versions did you try already?
• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician