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Hi I have a problem with really weak wifi signal and limited bluetooth connectivity
from my wireless
Intel® Wi-Fi 6 AX200 160MHz
These are my computer specs, I have all the latest drivers from the Intel Driver and support assistant I have had to get a wireless dongle due to how weak the signal is? please help
SPECS
PC Specialist LTD Vortex ST-S
Intel® Core™ i7-10700 CPU @ 2.90GHz
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Hello BigRizoid
Thank you for posting on the Intel️® communities. Please share with us the following information:
- Do you have any issues with a specific Bluetooth device?
- When did it start to happen?
- Do you remember if this issue happened after a new OS update or Wireless driver update?
- Is this issue happening at home, office environment or both?
- Is this a new computer? If so, have check with your system's OEM for validated drivers or support on known issues related to the symptoms experienced?
- What OS version are you using?
- Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
- Have you checked if this issue happens on different networks?
- What steps do you take to reproduce your issue?
- Were you able to have you wireless connection in a normal/expected performance before?
- Have you installed any recent software or hardware in your system?
- Have tried a roll back to a previous driver version for testing?
- Have you rebooted your access-point, router, modem?
- Which driver versions did you try already?
- Intel® System Support Utility (Intel® SSU) results
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
Regards,
David G
Intel Customer Support Technician
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Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
David G.
Intel Customer Support Technician
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We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
David G.
Intel Customer Support Technician
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