Intel® Wi-Fi 6 AX201 160MHz cannot start (Code 10&43)

[Nithiroj]

I have found issued for the Wifi driver disconnect that there are show error code43 or code10, I tried to uninstall and restart the laptop. but, it's still unable to fixed this problem.

Can you find to me the final solution.

For reference,

My laptop: ASUS TUF Gaming F15 FX506HM_FX506HM

My router: TP-link (Model TL-MR100)

[Andres_Intel]

Hello Nithiroj,

Thank you for posting on the Intel communities. I am sorry to hear that you are having connectivity issues with your Intel® Wi-Fi 6 AX201, I will be happy to help you.  

To have a better understanding of the situation, please answer the following questions: 

• Was it working before?
• Perform a Clean Installation of Wireless Drivers by downloading driver 22.150.0.3 on ASUS Support.
• If the issue persists, update BIOS to version 315 on ASUS Support. For installation steps, you can contact them.
• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.  

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello Nithiroj,

Thank you for your response, all the information provided has been really helpful. 

We are aware that you contact us through another channel and that you tried to update the BIOS as per my advice, but it is still not able to fix the WIFI driver error code 43&10 yet. Also, you followed every step as following ASUS solution to fix it (https://www.asus.com/US/support/FAQ/1015073/)

Remember to provide the file requested previously before I start with an investigation of the issue:

• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows. 

Regards,  

Andres P. 

Intel Customer Support Technician

[Hugo_Intel]

Hello Nithiroj

I hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best regards,  

Hugo O.  

Intel Customer Support Technician. 

[Hugo_Intel]

Hello Nithiroj

I hope you are doing fine. 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best Regards, 

Hugo O.  

Intel Customer Support Technician.