Beelink SER 5 AX 200 issue on Linux

[MrIronGum]

Hello,

I've bought new beelink recently and I have dual boot Windows and Ubuntu.

I don't see WiFi option when I'm running ubuntu just cable option. It seems that I have -110 error. I plugged in the cable and wireless worked after that, but after I restarted the system it didn't work again.

If needed I can submit code of error below.

[Steven_Intel]

Hello MrIronGum,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with your Intel® Wi-Fi 6 AX200 (Gig+), I will be glad to assist.

Please provide the following information:

• What is the exact model of the Beelink Mini PC? I have found various SER 5 units.
• Is Wi-Fi working with Windows OS?
• Did the issue start after any update, or it has been like that since day 1?
• What version of Ubuntu do you have installed?

As well, please submit the code of the error you are getting.

Best regards,

Steven G.

Intel Customer Support Technician.

[MrIronGum]

Sorry for late reply, I restarted pc and it worked, but the day after it stopped loading the wifi driver again.

1. Beelink SER5 Mini PC, AMD Ryzen 7 5800H(7nm, 8C/16T) up to 4.4GHz, Mini Computer 32GB DDR4 RAM 500GB NVME SSD, Micro PC 4K@60Hz Triple Display, Mini Gaming Computer WiFi6 BT5.2 57W HTPC https://a.co/d/2Q79ilA

2. Yes, wifi is working on Windows 11 Pro

3. So, the issue started when I deleted and installed ubuntu again

4. Ubuntu 22.04.02 LST

[Steven_Intel]

Many thanks for your reply.

Could you please confirm what is the kernel version you have installed?

Also, please perform the following steps:

1. Run the command #lspci to check if the wireless adapter is connected correctly (the model should be identified).
2. If it is identified, run the command # modinfo iwlwifi​ and if there is no output, then the module is not installed correctly.

Let me know of the outcome.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.
Intel Customer Support Technician.

[Steven_Intel]

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.