Intel Wi-Fi 6E AX211 WLAN card - No connection possible

[Markus90]

I cannot connect to the WLAN.
Uninstalling the network adapter and the driver was unsuccessful. I have also tried different versions of the driver.
I always see the following message under Events in the device manager:

The Intel System Support Utility report is also attached.

[JeanetteC_Intel]

Hello Markus90,

Thank you for posting in Intel Communities.

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:

• Can you describe the issue more to us? (Does the system detect any network but not able to connect? Does your system not detect the network at all? etc.)
• Was this working before and only had the issue recently or a newly purchased laptop with an out-of-the-box issue?
• If previously working, did you make recent changes to the system? 
• Have you performed other troubleshooting steps? 

I will wait for your reply.

Best regards,

Jeanette C.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello Markus90,

Were you able to check the previous post? 

I will wait for your reply.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Markus90,

I have been waiting for an update regarding the details I requested to further check on this issue. However, I have not heard from you for the past few days, so I will proceed in closing this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician