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AShah22
Beginner
886 Views

Intel Wi-Fi not working after updating to Win 10 and latest driver

Greetings,

My laptop is unable to connect to my router with latest driver and Win 10 Home.

Particulars :-

Dell XPS 11 2-in-1

Win 10 Home 64bit

Intel Dual Band Wireless-AC 7260

Latest driver version 18.20.0.9 - 64bit

Router - Motorola Surboard SBG6580

But it is working perfectly with factory reset condition that is Win 8.1 64 bit home and driver version 16.6.3.6

Kindly suggest some fix.

Thanks,

Ankit

0 Kudos
1 Reply
ASouz7
Honored Contributor II
27 Views

ajsharh02

Intel recommends that you always use the latest drivers provided by your computer manufacturer. You can contact them through this link: http://www.intel.com/support/oems.htm Computer Manufacturer Support

Even though our dirvers found in our download center are newer, they are generic and may not meet your system requirements. Please contact them for further assistance.

As a second option you may do the following:

1 - Clean uninstall the drivers from Device Mamager until Windows no longer recognizes the driver and show unknown device.

2 - Re install the drivers provided by your computer manufacturer.

4 - If this procedure fails to resolve the issue, you can try our drivers after clean uninstalling the current drivers: https://downloadcenter.intel.com/download/25279/Intel-PROSet-Wireless-Software-for-Windows-10 Intel® PROSet/Wireless Software for Windows® 10