Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7646 Discussions

Intel WiFi6 AX201 Unserviceable

X9517
Beginner
658 Views

My PC OS:Windows 10 Version 22H2

My Motherboard:ASUS TX GAMING B760M WIFI

WiFi:Intel WiFi6 AX201

1、OS update to the latest version

2、Asus official driver latest version

3、Intel official driver latest version

4、Restarting the computer multiple times

Now,my PC WiFi Still bad. 

Who can help me?

This is Zhengzhou, Henan, China

0 Kudos
2 Replies
RamyerM_Intel
Moderator
615 Views

Hello X9517, 


请注意,我们只能用英语为您提供支持。我们使用了网络翻译工具来翻译此回复,因此可能存在一些不准确的翻译。


I have noticed a yellow exclamation mark in your device manager, which indicates an error. Could you please copy and paste the error message here so I can understand it better? I also request you to send us your SSU logs, which will help us to check your configuration. In addition, I would like to clarify what you mean by the WIFI being bad. Do you mean that the connection is slow? If so, is this issue only affecting this device?


Ramyer M. 

Intel Customer Support Technician 



0 Kudos
RamyerM_Intel
Moderator
509 Views

Hello X9517, 


We have received your request to close this case. We totally understand and respect your decision and we hope everything is alright in your system. We will be accommodating your request for now and stop monitoring this thread, but should you need assistance in the future, feel free to post a new question. 


Ramyer M. 

Intel Customer Support Technician 


0 Kudos
Reply