Hi,
My internet went out today and I have the little monitor icon with the red x in the corner, where the wifi icon usually is. When I run diagnostics, it says "Intel Wireless-AC 9260 experiencing driver or hardware-related problems". No advanced diagnostics can be run because I have no internet at all. It's a Lenovo Yoga C930-13IKB that I've owned for less than a month.
I've read through a LOT of at least seemingly relevant community fora and tried the following to no avail:
- resetting the network (probably 5 times)
- uninstalling driver, transferring new version downloaded from Intel website to said laptop and installing it
- rebooting Windows (2x)
- downloading new BIOS config from LENOVO website and installing it
- running hardware diagnostics to see if it's the laptop - everything is up to date and seemingly working perfectly
- disabling firewall
I am desperate because I really should be getting a lot of work done atm but literally can't do anything without internet. Does anyone have any inkling of what could be going on??
Thanks, I'll be eternally grateful for any leads.
Eszter
