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Intel Wireless AC 9560 no longer detected after changing to kernel 5.4.0-150 on Ubuntu 18.04

Priesemut
Beginner
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With kernel version 5.4.0-149 the Intel Wireless AC 9560 in my ThinkPad P1 running Ubuntu 18.04 is working fine, but with kernel version 5.4.0-150 the card is no longer detected, i.e.

lspci | grep wifi gives no output.

Strange enough, modinfo iwlwifi also gives no output and sudo modprobe iwlwifi throws an error message that this module would not be know.

I have backports-iwlwifi-dkms installed.

I checked /lib/firmware to ensure the presence of the corresponding files.

Intel's Linux support is usually quite good, this is likely to be a operating system issue.

Which additional diagnostics could I run to pin down the problem?

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Mike_Intel
Moderator
635 Views

Hello Priesemut,


Thank you for posting in Intel community Forum.


For us to further check this, please help provide the following details:


  1. Can you share the link of the driver used?
  2. Have you checked with Lenovo if the system supports Ubuntu 18.04?
  3. Is there an error message? Can you share some screenshots


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
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Hello Priesemut,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
547 Views

Hello Priesemut,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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