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Intel Wireless Bluetooth not working

NeilH1
Beginner
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Just installed new wireless and bluetooth adapter - wifi is working correctly but bluetooth isn't.

Latest drivers installed as described here;

https://community.intel.com/t5/Wireless/Intel-R-Wireless-Bluetooth-R-not-working/m-p/597552

 

SSU downloaded and run - file attached.

Device manager message;

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.

 

I've tried uninstalling drivers and software then reinstalling - same outcome.

Any help greatly appreciated.

 

Many thanks.

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NeilH1
Beginner
2,653 Views

Issue RESOLVED by updating original Lenovo Bluetooth Driver.

View solution in original post

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NeilH1
Beginner
2,654 Views

Issue RESOLVED by updating original Lenovo Bluetooth Driver.

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