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Hi, Tawfik.
Thank you for posting in our Community.
I noticed a yellow exclamation mark/bang error in the Windows Device Manager on the image you provided. Could you please specify the error it indicates? This issue commonly suggests that the system has encountered a driver-related problem.
Furthermore, knowing your wireless model is a good start, but I could still use more information about your system configuration. Please run the Intel SSU report and share the results with me so I can verify details such as OS build, driver version, errors logged at the system level, etc.
Looking forward to your response. Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
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Hi, Tawfik.
Thank you for your reply.
Yes, it's a ".txt" file. To share it here, you can drag and drop the txt file into the reply box.
Furthermore, I noticed a yellow exclamation mark/bang error in the Windows Device Manager on the image you provided. Could you kindly provide details about the error being indicated, or could you please send us a screenshot of the error message? This issue commonly suggests that the system has encountered a driver-related problem.
Looking forward to your response. Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
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Hi, Tawfik.
I trust you're doing well.
I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Von M.
Intel Customer Support Technician

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