Killer Performance Suite v3.1121.1159 interrupted

[Vinny5353]

When I try and install the Killer Performance Suite v3.1121.1159 it says "The wizard was interrupted before Killer Performance Driver Suite UWD could be completely installed." Please help me fix this error.

[donb2022]

Same here also, hope there's a way to solve this?

[David_G_Intel]

Hello @Vinny5353

Thank you for posting on the Intel️® communities. Please share with us the following information:

• What is the model of the killer card?
• Is this a laptop or a desktop system?
• What operating system version are you using?
• Does this happen with only that version?
• Please share a screenshot of the error.

Regards, 

David G 

Intel Customer Support Technician

[donb2022]

1.) What is the model of the killer card? 

      Killer E3000 2.5 Gigabit Ethernet Controller

      Killer(R) Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW)

2.) Is this a laptop or a desktop system?

      Desktop

3.) What operating system version are you using?

      Windows 11 Pro (updated from Windows 10)

4.) Does this happen with only that version?

      I'm guessing yes, since I've never ran into this problem.

5.) Please share a screenshot of the error.

[Matty_P · Accepted solution]

(Update : I have found a way to fix it) 

When installing the new driver I custom picked what I want installed (Disabled the other drivers 3xxx and it fixed it the issue for me. And only installed 2xxx version)  So try installing only your version and unchecking the rest. 

I am having the exact same issue. 

• What is the model of the killer card? : Killer E2600 Gigabit Ethernet Controller & Killer(R) Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW)
• Is this a laptop or a desktop system? Laptop
• What operating system version are you using? Windows 11 Home Edition
• Does this happen with only that version? Yes (The last version 3.1121.1048) Is working fine when I installed it. (3.1121.1159) is having issues.
• Please share a screenshot of the error.

[A_Skiba]

I have encountered the same issue.

Through trial and error, using the custom install I tried installing every driver package and they all installed successfully on their own and along side the others, except for the 3100 drivers. The 3100 drivers where the only ones resulting in an installation error when selected either on their own or along side any combination of the other drivers.

The rest of the drivers were installed without any problems both alone and with each other, and this has also updated my Intel Driver & Support Assistant to show my drivers and software are up to date.

What is the model of the killer card?
Killer® Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW)
Killer E3100G 2.5 Gigabit Ethernet Controller

Is this a laptop or a desktop system?
Laptop

What operating system version are you using?
Microsoft Windows 11 Home (64-bit)
Version (Build): 21H2 (10.0.22000)

Does this happen with only that version?
Yes, tried the previous version (3.1121.1048) and it worked with no issue.

The screenshot would display the exact same thing as the others.

[Vinny5353]

1.) What is the model of the killer card? 

      Killer E3000 2.5 Gigabit Ethernet Controller

      Killer® Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW)

2.) Is this a laptop or a desktop system?

      Desktop

3.) What operating system version are you using?

      Windows 11 Home

4.) Does this happen with only that version?

     I don't know, I am guessing yes.

5.) Please share a screenshot of the error.

[David_G_Intel]

Thank you for the feedback. We will investigate this and post the updates on the thread.

Regards, 

David G 

Intel Customer Support Technician

[David_G_Intel]

Thank you all for the visibility. In this case, the recommendation for this issue is to perform a custom installation as some of the users have mentioned before, keep the necessary drivers and disable the ones that are not for your system. Also please confirm if that workaround works for you @Vinny5353

Best regards, 

David G 

Intel Customer Support Technician 

[donb2022]

Yep, doing the custom installation worked for me.

[David_G_Intel]

Thank you for the update, we will continue working on this.

Best regards,  

David G  

Intel Customer Support Technician  

[David_G_Intel]

Hello @Vinny5353

Can you please confirm if that workaround works for you?

Best regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards,  

David G. 

Intel Customer Support Technician  

[David_G_Intel]

Before we close the case, please use the latest driver on the Intel® Killer™ Performance Suite released on the Jan 14th that comes with the fix.

• https://www.intel.com/content/www/us/en/download/19779/intel-killer-performance-suite.html

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Regards, 

David G 

Intel Customer Support Technician