Killer performance suite fail installation error code 1603

[LAPARAMOR]

novice here...error code 1603!  

[Jocelyn_Intel]

Hello, @LAPARAMOR  

Thank you for the information provided. 

In this case, follow the steps in this article to solve this specific error, let us know if the issue persists. 

Killer Performance Driver Suite UWD Cannot Be Installed with Killer Ethernet Performance Suite 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[LAPARAMOR]

Hello Jocelyn M. I went to uninstall Killer Performance Driver Suite UWD.  But it's not listed.  I only found the Killer Ethernet Performance Driver Suite UWD and the Killer Wireless Driver UWD... Thank You.

[Steven_Intel]

Many thanks for your reply.

I will keep working on this, as soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello LAPARAMOR,

Many thanks for your patience on this matter.

Please try running the killer driver updates provided by the OEM here: https://www.dell.com/support/home/en-us/product-support/product/xps-8950-desktop/drivers

If the issue persists after trying this, please take a screen capture of the error and attach it to your reply.

Best regards,

Steven G.
Intel Customer Support Technician.

[LAPARAMOR]

Hello STEVE G.  I installed critical updates from the OEM.  I try to installed the update for Killer Performance Suite.  Killer performance Driver Suite UWD cannot be installed with Killer Ethernet Performance Suite....error code 1603...     

Will attempt a screen capture of the error for you.  Thank You...

[Steven_Intel]

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[LAPARAMOR]

Hello STEVEN G.  Working to get the screen capture for you. I need to do a little work on how to do it...

[Alberto_R_Intel]

Hello LAPARAMOR, I just wanted to check if you were able to get the screen capture and if you still need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

[LAPARAMOR]

Hello ALBERTO.  Screen shot for you...

[DeividA_Intel]

Hello LAPARAMOR, 

Thanks for your response. I would like to inform you that I am not able to see the screenshot attached to your response.

Can you try one more time to send the screenshot?

Thanks for your comprehension.

Best regards, 

Deivid A.  

Intel Customer Support Technician 

[DeividA_Intel]

Hello LAPARAMOR,  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

Regards,  

Deivid A.  

Intel Customer Support Technician  

[LAPARAMOR]

Hello DEIVIDA,will send screen shot again...thank you....

[DeividA_Intel]

Hello LAPARAMOR, 

Thanks for the response. I will be waiting for you to attach the picture in your next response.

Thanks for your time and comprehension.

Regards,  

Deivid A.  

Intel Customer Support Technician 

[LAPARAMOR]

[DeividA_Intel]

Hello LAPARAMOR, 

Yhanks for the screenshot. I will continue with the investigation and as soon as I have any details I will get back to you.

Regards,  

Deivid A. 

Intel Customer Support Technician 

[DeividA_Intel]

Hello LAPARAMOR, 

Thanks for your patience. As a test, can you try one more time to manually install the latest Killer performance suit software?

• Steps: https://www.intel.com/content/www/us/en/support/articles/000058906/wireless/wireless-software.html
• Driver: https://www.intel.com/content/www/us/en/download/19779/intel-killer-performance-suite.html

Please let me know if the issue persisted.

Regards,  

Deivid A. 

Intel Customer Support Technician 

[LAPARAMOR]

Hello DEIVIDA, not able to do a clean installation.  The Killer Performance Suite is not on the list...to uninstall.                                                                                                                                                                                                                      

[DeividA_Intel]

Hello LAPARAMOR,  

I reviewed your post, please let me know if the issue was resolved, if not, do not hesitate, just reply back.

Regards,  

Deivid A.  

Intel Customer Support Technician  

[LAPARAMOR]

Hello DEIVID A, thanks...

[DeividA_Intel]

Hello LAPARAMOR, 

Thanks for your response. Just to make sure, when you follow the "Uninstall the Intel Killer Performance Suite manually" steps, in "Apps & features" it does not show anything when you type "Killer Performance". Is that right?

Do you see something when you type "Killer Performance" in the "Apps & Features"?

Regards,  

Deivid A.  

Intel Customer Support Technician  

[LAPARAMOR]

Hello DEIVID A, I type Killer Performance Suite in the Apps&feature and I get a No FEATURE FOUND....