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Killer performance suite fail installation error code 1603

LAPARAMOR
Novice
14,187 Views

novice here...error code 1603!  

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46 Replies
Steven_Intel
Moderator
9,935 Views

Hello LAPARAMOR,


Thank you for posting on the Intel® communities.


I am sorry you are having issues with the Killer Performance Suite, I will be glad to assist.


Please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


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LAPARAMOR
Novice
9,884 Views

Hello Steven_Intel,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       I don't know how to attach the file to my reply.  Will ask someone for help..THANK YOU for your response...

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LAPARAMOR
Novice
9,828 Views

Hello Steve...file in reply...I hope!...THANKS

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LAPARAMOR
Novice
9,812 Views

Hi Steve....

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kdawg
Beginner
5,320 Views

Hi Steven any help would be appreciated.

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DanaMSteiner
Beginner
3,952 Views

I need help as well, same error code. Here is save from my pc

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VincePura
Beginner
3,550 Views

Hi steven! file in reply! 

Help would be appreciated!

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R0NTS4
Beginner
2,595 Views
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Steven_Intel
Moderator
9,858 Views

I appreciate your response.


After saving the SSU file, you can attach it to your reply by clicking on the Reply button, and then you can either drag and drop the file in the upload box or you can click on browse to select the file.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
9,748 Views

Many thanks for your response.


Is the error occurring when downloading it from the Intel Driver & Support Assistant?


Please try downloading the Intel® Killer™ Performance Suite manually from the Download Center (https://www.intel.com/content/www/us/en/download/19779/intel-killer-performance-suite.html) if you have not already.


Let me know of the outcome.


Best regards,

Steven G.

Intel Customer Support Technician.


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Brendt
Beginner
7,735 Views

I have the same situation above, but in my installed programs is the "Killer Ethernet Performance Driver Suite UWD" by Rivet Labs, ver. 2.4.1541.  It seems like this may be a customized version of the Intel Killer Ethernet Performance Driver. 

However, it is unclear if this should be uninstalled so the new Intel Killer Suite can be installed instead. Any chance that you can clarify?

 

Thanks,

Brendt

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LAPARAMOR
Novice
7,714 Views

Hi BRENDT, I uninstalled the KILLER ETHERNET PERFORMANCE DRIVER SUITE UWD. I did a restart. Installed the KILLER PERFORMANCE SUITE UWD.  I did the uninstalled from the control panel...hope this is helpful....

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LAPARAMOR
Novice
7,714 Views

Hi BRENDT, I also had the KILLER ETHERNET PERFORMANCE DRIVER SUITE UWD in my installed programs....

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Steven_Intel
Moderator
9,711 Views

We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,

Steven G.

Intel Customer Support Technician.


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LAPARAMOR
Novice
9,649 Views

Hello Stteven...I got the following message when downloading from the Download Center: Killer Performance Driver Suite UWD cannot be installed with Killer Ethernet Performance Suite...

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deNja2k
Beginner
4,574 Views

hello Steven G.

i have same problem with update 

Intel® Killer™ Performance Suite

Installation failed with error code 1603)

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Jocelyn_Intel
Employee
9,620 Views

Hello, @LAPARAMOR  

 

Thank you for the information provided. 

 

In this case, follow the steps in this article to solve this specific error, let us know if the issue persists. 

 

Killer Performance Driver Suite UWD Cannot Be Installed with Killer Ethernet Performance Suite 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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LAPARAMOR
Novice
9,576 Views

Hello Jocelyn M. I went to uninstall Killer Performance Driver Suite UWD.  But it's not listed.  I only found the Killer Ethernet Performance Driver Suite UWD and the Killer Wireless Driver UWD... Thank You.

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Steven_Intel
Moderator
9,516 Views

Many thanks for your reply.


I will keep working on this, as soon as I have an update, I will let you know.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
9,450 Views

Hello LAPARAMOR,

 

Many thanks for your patience on this matter.

 

Please try running the killer driver updates provided by the OEM here: https://www.dell.com/support/home/en-us/product-support/product/xps-8950-desktop/drivers

 

If the issue persists after trying this, please take a screen capture of the error and attach it to your reply.

 

Best regards,

 

Steven G.
Intel Customer Support Technician.

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