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Laptop not showing other available networks after 1.5 minutes.

CCice
Beginner
7,522 Views

I got a very annoying problem, first here's my laptop Info (see attachments for more details):

Product number : W2M88UA

 

Product name : HP Notebook - 15-ba079dx (Touch) (ENERGY STAR)

 

Microprocessor : AMD Quad-Core A10-9600P (2.4 GHz, up to 3.3 GHz, 2 MB cache)

Operating System: Windows Pro x64 Edition (10.0.15063)

Wi-Fi : Intel(R) Dual Band Wireless-AC 8260 Driver Ver: 19.71.0.4

When I first Start or Restart (Windows 10) my laptop I can see a lot of available networks when I click on the Wi-Fi Icon. But after a minute to 1.5 minutes, when I click on the Wi-Fi icon I can only see my own networks (see below). This issue started after June's Windows Update. Tried re-installing driver and even went back 4 versions back.

I hope somebody can help me. Thanks in advance.

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idata
Employee
1,089 Views

Hello ceevees,

 

 

Expected as much. This driver has some important security fixes, so it's a good update all the same.

 

 

Best regards,

 

Carlos A.
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CCice
Beginner
1,089 Views

Carlos, just to give you a heads up, My 8260 AC adapter was the cause of the issue I had. Four weeks ago, my said wifi adapter went out on me. So I ordered the 8265 AC wifi adapter and installed it yesterday and everything is okay. It now display all surrounding networks!!! Thanks again for your time and help.

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idata
Employee
1,089 Views

Hello ceevees,

 

 

Thanks for the update.

 

 

If there's anything else we can help you with, just let us know.

 

 

Best regards,

 

Carlos A.
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