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DDiac
Beginner
1,132 Views

Lenovo G500 Laptop - Bluetooth Server Warning Symbol

I tried to reintall the driver and still no use. It happened recently. Any idea what's the problem? I'm using Windows 7 x64 and installed the correct version of the driver from the laptop's support section.

 

 

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7 Replies
Jose_H_Intel1
Employee
223 Views

Thank you for sharing your inquiry with us.

I believe we will need more information about your system; I do not see mine showing Bluetooth Auxiliary or Bluetooth Virtual Devices categories. Can you comment on the wireless adapter model? Is the issue still present after removing the Bluetooth device(s) profile(s)?

You may want to take a look to these articles related to code 10:

http://support.microsoft.com/kb/943104 http://support.microsoft.com/kb/943104

http://pcsupport.about.com/od/findbyerrormessage/a/code-10-error.htm http://pcsupport.about.com/od/findbyerrormessage/a/code-10-error.htm

By the way, nice computer name.

DDiac
Beginner
223 Views

What kind of info?

I can see the Bluetooth Auxiliary section selecting to view the hidden drivers. I have no problem with the Newtwork Adapters and can't see any "Intel"driver there.

And thanks!

Jose_H_Intel1
Employee
223 Views

I can now see Bluetooth Server and many other items underneath Bluetooth Auxiliary.

So, I assume the steps provided in the articles above made no difference. What is the wireless adapter model listed underneath the Network adapters category?

DDiac
Beginner
223 Views

Jose_H_Intel1
Employee
223 Views

The screenshot shows the wireless adapter is from Qualcomm Atheros* and therefore you should not be using the Intel® driver for Bluetooth*. I recommend uninstalling the Bluetooth* drivers you are currently using and install only the driver provided by the system manufacturer for the specific adapter you have installed.

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035531 http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035531

DDiac
Beginner
223 Views

The driver is listed as a driver for Lenovo G500 laptop, which is mine.

Before the latest update, I didn't have any problem regarding this driver.

Jose_H_Intel1
Employee
223 Views

Lenovo* listed two different Bluetooth* drivers for this system model and Windows* 7 but only one of them applies to your computer because this depends on the wireless adapter model installed by the manufacturer.

Intel® Proset Software for Bluetooth should only be installed when an Intel® wireless adapter is installed.

I recommend you to verify with the system manufacturer since the specifications may vary.

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