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PSket
Beginner
4,664 Views

Missing file : Wifi.msi when installing driver update

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Hi

I'm trying to install the new 16 drivers to fix the intermittent error on Windows 8, the installation fails part way through saying it can't read from c:\windows\installer\wifi.msi - a file which doesn't exist. Anyone got any ideas?

pete S

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1 Solution
Gkar
Novice
437 Views

Ok, I found a permanent solution for this problem. First you have to download the compressed version of the Proset (the latest one is the Wireless_16.5.3_e164.zip AFAIC) AND NOT the executable one. Use Winrar or 7-Zip and find the files wifi.msi and wifi1.cab, extract them to the folder C:\WINDOWS\INSTALLER and you're all done. Now you can install/uninstall/upgrade without any problem. Let me know if this solution works for you!

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25 Replies
Gkar
Novice
437 Views

Hi! I had the same problem and it took me 2 days to resolve it...run regedit and then go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components. Select "permissions" and make sure that your account has full rights. If not apply them and make sure that they will be inherited to every subfolder. Also don't forget to check the ownership. Then restart your computer and try to install again. If for some reason this option doesn't work then uninstall the existing Intel wifi drivers, reinstall them and then try to upgrade to version 16. It worked for me!

PSket
Beginner
437 Views

No joy sadly. Still the same, and I get the same error when I try to uninstall the drivers. The install seems to go through the driver install, then through the ProSet install, then starts something else (which I can't read) and then rollsback the earlier drivers and then gives the error message. Any more ideas from anyone?

Jose_H_Intel1
Employee
437 Views

Perhaps deleting the contents of some folders may help after a complete uninstall. Then, try again.

C:\Users\your-user-name\AppData\Roaming\Intel

C:\ProgramData\Roaming\Intel*

C:\ProgramData\Intel*

C:\Users\your-user-name\AppData\Local\Temp

LLuc
Beginner
437 Views

Hello,

have same issue... Applied what is recommended... did not solve anything

Another solution?

Best regards

PSket
Beginner
437 Views

 

No. Sadly I haven't been able ti make any progress on this at all. I've installed the Driver only package, which does work and fixes the disconnect problems, but made no progress with this at all sadly.
Jose_H_Intel1
Employee
437 Views

Is this issue only happening in Windows* 8 or is it only for Pete_S? Furthermore, is this an upgrade installation over Window* 7?

It could be that there are some remaining files or registry entries of the old driver not compatible with the newer operating system. Usually it is recommended to uninstall all drivers before upgrading to a new operating system.

It could also be related to the Windows* installer service. You may try the following:

http://support.microsoft.com/mats/Program_Install_and_Uninstall http://support.microsoft.com/mats/Program_Install_and_Uninstall

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/is-there-a-common-step-t... http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/is-there-a-common-step-t...

PSket
Beginner
437 Views

Hi

For me it's Windows 8 - I haven't tried it on Win 7. This isn't a win7 upgrade - this is a new machine which came with Win 8 OEM.

If I try and uninstall the package, I also get this error - so I can't update to the new, or uninstall the old.

Jose_H_Intel1
Employee
437 Views

Ok, you may still try the Microsoft* Fix It provided above. Now, since it is a new computer with OEM operating system and never been able to uninstall the driver you may need to consider contacting your system manufacturer.

RRstr
Beginner
437 Views

Hi,

I have exactly the same problem on my Windows 8 64b! I've been trying to upgrade my WIFI drivers and that error occurred. It sounds like a software error inside the installer...

Gkar
Novice
438 Views

Ok, I found a permanent solution for this problem. First you have to download the compressed version of the Proset (the latest one is the Wireless_16.5.3_e164.zip AFAIC) AND NOT the executable one. Use Winrar or 7-Zip and find the files wifi.msi and wifi1.cab, extract them to the folder C:\WINDOWS\INSTALLER and you're all done. Now you can install/uninstall/upgrade without any problem. Let me know if this solution works for you!

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PSket
Beginner
437 Views

Any pointers as to where to get that file? I've tried the newest 16.5.3 .exe to see if it was any different with no luck, so curious to try the .zip, but can't see it anywhere.

Gkar
Novice
437 Views
PSket
Beginner
437 Views

Thanks for the link, but sadly get the same problem. Having unpacked the file, the setup fails in exactly the same way as the .exe download. Looking at the individual .msi, it's the wifi.msi which fails - the driver and bt ones install fine if run separately.

BErri
Beginner
437 Views

Worked for me, thanks, Grinddude.

Great forum, although Firefox flags it up as untrustworthy! Pleased I overrode the warning.

RRstr
Beginner
110 Views

Unfortunately - it didn't work for me:/

My network adapter: Intel® Centrino Advanced-N 6205

My OS: Windows 8 (not 8.1 yet) 64b

 

 

I did following:

1. Downloaded Wireless_16.5.3_e164.zip

2. Copied WiFi1.cab and WiFi.msi into C:\Windows\Installer

3. Run installer, which returned the same error: "Error [000000524] A network error ocurred while attempting to read file C:\Windows\Installer\WiFi.msi"

RRstr
Beginner
110 Views

Sorry, I re-checked all the steps. By mistake I copied the files into some random subfolder of C:\Windows\Installer. When corrected, worked perfect. Awesome!

Pete_S - it looks like the issue should be marked as resolved.

Gkar
Novice
437 Views

Have you extracted the two files that I mentioned (wifi.msi and wifi1.cab) in c:\windows\installer before you run the setup? If you do that you won't receive the message that the wifi.msi was not found. Maybe the error message in your case was different?

PSket
Beginner
437 Views

OK - Scratch that - Kudos to Grinddude. I hadn't also copied the cab - which has now fixed it. To make things clean, I actually copied the files to \windows\installer, then uninstalled the ProSet software (which was showing as 15.6.1), uninstalled the drivers (16.5.3) which was showing separately, rebooted, deleted the files from \windows\installer, and then was able to run the 16.5.3 installer without errors.

Jose_H_Intel1
Employee
437 Views

Folks, would you kindly provide the wireless adapter model and the exact filename of the wireless driver that causes the issue?

PSket
Beginner
437 Views

Hi Joe

I have a 6025, running Windows 8 (and now upgraded to 8.1). The file is the full driver package

Wireless_16.5.3_e164.exe

. The driver only package is fine as it doesn't try and install proset, which is the bit causing the problems.

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