Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
8042 Discussions

NVIDIA Jetson Device use AX210 .

Kevin-Liao1
Beginner
‎11-24-2023 12:34 AM
1,392 Views

Hi Intel Team

We have prouduct NVIDIA Jetson Orin nx .It use AC9260 and AX210.

AC9260 is ok no any issue,but When I use ax210 it shows the following error message.

I just turn on AX210 wifi and bluetooth to scan.

 

The following is my linux information.

uname -r:5.10.104-tegra

uname -a:Linux tegra-ubuntu 5.10.104

AX210 version: 59.601f3a66.0 ty-a0-gf-a0-59.ucode

 

error dmesg

===============================================================

[ 1997.334284] iwlwifi 0001:01:00.0: Microcode SW error detected. Restarting 0x0.
[ 1997.341929] iwlwifi 0001:01:00.0: Start IWL Error Log Dump:
[ 1997.347691] iwlwifi 0001:01:00.0: Status: 0x00000040, count: 6
[ 1997.353704] iwlwifi 0001:01:00.0: Loaded firmware version: 59.601f3a66.0 ty-a0-gf-a0-59.ucode
[ 1997.362491] iwlwifi 0001:01:00.0: 0x00000071 | NMI_INTERRUPT_UMAC_FATAL
[ 1997.369669] iwlwifi 0001:01:00.0: 0x000002F3 | trm_hw_status0
[ 1997.375590] iwlwifi 0001:01:00.0: 0x00000000 | trm_hw_status1
[ 1997.381515] iwlwifi 0001:01:00.0: 0x004D9BDC | branchlink2
[ 1997.387172] iwlwifi 0001:01:00.0: 0x00000602 | interruptlink1
[ 1997.393104] iwlwifi 0001:01:00.0: 0x00000602 | interruptlink2
[ 1997.399029] iwlwifi 0001:01:00.0: 0x0000F88E | data1
[ 1997.404147] iwlwifi 0001:01:00.0: 0x00000010 | data2
[ 1997.409270] iwlwifi 0001:01:00.0: 0x00000000 | data3
[ 1997.414383] iwlwifi 0001:01:00.0: 0x00000000 | beacon time
[ 1997.420032] iwlwifi 0001:01:00.0: 0x76353E06 | tsf low
[ 1997.425323] iwlwifi 0001:01:00.0: 0x00000000 | tsf hi
[ 1997.430534] iwlwifi 0001:01:00.0: 0x00000000 | time gp1
[ 1997.435911] iwlwifi 0001:01:00.0: 0x76364702 | time gp2
[ 1997.441298] iwlwifi 0001:01:00.0: 0x00000001 | uCode revision type
[ 1997.447677] iwlwifi 0001:01:00.0: 0x0000003B | uCode version major
[ 1997.454054] iwlwifi 0001:01:00.0: 0x601F3A66 | uCode version minor
[ 1997.460437] iwlwifi 0001:01:00.0: 0x00000420 | hw version
[ 1997.466005] iwlwifi 0001:01:00.0: 0x00C89002 | board version
[ 1997.471843] iwlwifi 0001:01:00.0: 0x896C001C | hcmd
[ 1997.476876] iwlwifi 0001:01:00.0: 0x66E20000 | isr0
[ 1997.481908] iwlwifi 0001:01:00.0: 0x01000000 | isr1
[ 1997.486937] iwlwifi 0001:01:00.0: 0x48F00002 | isr2
[ 1997.491967] iwlwifi 0001:01:00.0: 0x00C22809 | isr3
[ 1997.497000] iwlwifi 0001:01:00.0: 0x00000000 | isr4
[ 1997.502026] iwlwifi 0001:01:00.0: 0x0066019C | last cmd Id
[ 1997.507677] iwlwifi 0001:01:00.0: 0x0000F88E | wait_event
[ 1997.513243] iwlwifi 0001:01:00.0: 0x00000050 | l2p_control
[ 1997.518889] iwlwifi 0001:01:00.0: 0x00001C20 | l2p_duration
[ 1997.524630] iwlwifi 0001:01:00.0: 0x0000003F | l2p_mhvalid
[ 1997.530277] iwlwifi 0001:01:00.0: 0x0081004C | l2p_addr_match
[ 1997.536187] iwlwifi 0001:01:00.0: 0x00000009 | lmpm_pmg_sel
[ 1997.541935] iwlwifi 0001:01:00.0: 0x00000000 | timestamp
[ 1997.547408] iwlwifi 0001:01:00.0: 0x0000E004 | flow_handler
[ 1997.553198] iwlwifi 0001:01:00.0: Start IWL Error Log Dump:
[ 1997.558940] iwlwifi 0001:01:00.0: Status: 0x00000040, count: 7
[ 1997.564946] iwlwifi 0001:01:00.0: 0x20101053 | ADVANCED_SYSASSERT
[ 1997.571241] iwlwifi 0001:01:00.0: 0x00000000 | umac branchlink1
[ 1997.577333] iwlwifi 0001:01:00.0: 0x8045D8DE | umac branchlink2
[ 1997.583431] iwlwifi 0001:01:00.0: 0xC0085288 | umac interruptlink1
[ 1997.589804] iwlwifi 0001:01:00.0: 0x00000000 | umac interruptlink2
[ 1997.596165] iwlwifi 0001:01:00.0: 0x00000000 | umac data1
[ 1997.601719] iwlwifi 0001:01:00.0: 0x0000000A | umac data2
[ 1997.607286] iwlwifi 0001:01:00.0: 0xDEADBEEF | umac data3
[ 1997.612846] iwlwifi 0001:01:00.0: 0x0000003B | umac major
[ 1997.618405] iwlwifi 0001:01:00.0: 0x601F3A66 | umac minor
[ 1997.623959] iwlwifi 0001:01:00.0: 0x763646FC | frame pointer
[ 1997.629800] iwlwifi 0001:01:00.0: 0xC0885F34 | stack pointer
[ 1997.635632] iwlwifi 0001:01:00.0: 0x0067010D | last host cmd
[ 1997.641456] iwlwifi 0001:01:00.0: 0x00000000 | isr status reg
[ 1997.647381] iwlwifi 0001:01:00.0: IML/ROM dump:
[ 1997.652059] iwlwifi 0001:01:00.0: 0x00000B03 | IML/ROM error/state
[ 1997.658443] iwlwifi 0001:01:00.0: 0x00006FDD | IML/ROM data1
[ 1997.664281] iwlwifi 0001:01:00.0: Fseq Registers:
[ 1997.669132] iwlwifi 0001:01:00.0: 0x60000000 | FSEQ_ERROR_CODE
[ 1997.675148] iwlwifi 0001:01:00.0: 0x80440000 | FSEQ_TOP_INIT_VERSION
[ 1997.681702] iwlwifi 0001:01:00.0: 0x00040090 | FSEQ_CNVIO_INIT_VERSION
[ 1997.688428] iwlwifi 0001:01:00.0: 0x0000A652 | FSEQ_OTP_VERSION
[ 1997.694523] iwlwifi 0001:01:00.0: 0x00000002 | FSEQ_TOP_CONTENT_VERSION
[ 1997.701348] iwlwifi 0001:01:00.0: 0x4552414E | FSEQ_ALIVE_TOKEN
[ 1997.707450] iwlwifi 0001:01:00.0: 0x00400410 | FSEQ_CNVI_ID
[ 1997.713188] iwlwifi 0001:01:00.0: 0x00400410 | FSEQ_CNVR_ID
[ 1997.718924] iwlwifi 0001:01:00.0: 0x00400410 | CNVI_AUX_MISC_CHIP
[ 1997.725202] iwlwifi 0001:01:00.0: 0x00400410 | CNVR_AUX_MISC_CHIP
[ 1997.731477] iwlwifi 0001:01:00.0: 0x00009061 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 1997.739546] iwlwifi 0001:01:00.0: 0x00000061 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 1997.748183] iwlwifi 0001:01:00.0: WRT: Collecting data: ini trigger 4 fired.
[ 1997.755458] ieee80211 phy0: Hardware restart was requested
[ 1997.762211] bwmgr API not supported
[ 1997.762610] bwmgr API not supported
[ 1998.816423] ACPI: <n/a>: failed to evaluate _DSM (0x1001)
[ 1998.825663] ACPI: <n/a>: failed to evaluate _DSM (0x1001)
[ 2026.986109] iwlwifi 0001:01:00.0: regular scan timed out
[ 2026.993191] iwlwifi 0001:01:00.0: Microcode SW error detected. Restarting 0x0.
[ 2027.000762] iwlwifi 0001:01:00.0: Start IWL Error Log Dump:
[ 2027.006500] iwlwifi 0001:01:00.0: Status: 0x00000040, count: 6
[ 2027.012526] iwlwifi 0001:01:00.0: Loaded firmware version: 59.601f3a66.0 ty-a0-gf-a0-59.ucode
[ 2027.021309] iwlwifi 0001:01:00.0: 0x00000084 | NMI_INTERRUPT_UNKNOWN
[ 2027.028485] iwlwifi 0001:01:00.0: 0x000002F0 | trm_hw_status0
[ 2027.034396] iwlwifi 0001:01:00.0: 0x00000000 | trm_hw_status1
[ 2027.040316] iwlwifi 0001:01:00.0: 0x004D9BDC | branchlink2
[ 2027.045969] iwlwifi 0001:01:00.0: 0x000092E0 | interruptlink1
[ 2027.051884] iwlwifi 0001:01:00.0: 0x000092E0 | interruptlink2
[ 2027.057797] iwlwifi 0001:01:00.0: 0x004D4A82 | data1
[ 2027.062917] iwlwifi 0001:01:00.0: 0x01000000 | data2
[ 2027.068027] iwlwifi 0001:01:00.0: 0x00000000 | data3
[ 2027.073143] iwlwifi 0001:01:00.0: 0x003DC691 | beacon time
[ 2027.078789] iwlwifi 0001:01:00.0: 0x01B014A1 | tsf low
[ 2027.084084] iwlwifi 0001:01:00.0: 0x00000000 | tsf hi
[ 2027.089293] iwlwifi 0001:01:00.0: 0x00000000 | time gp1
[ 2027.094678] iwlwifi 0001:01:00.0: 0x01B120C8 | time gp2
[ 2027.100058] iwlwifi 0001:01:00.0: 0x00000001 | uCode revision type
[ 2027.106417] iwlwifi 0001:01:00.0: 0x0000003B | uCode version major
[ 2027.112792] iwlwifi 0001:01:00.0: 0x601F3A66 | uCode version minor
[ 2027.119171] iwlwifi 0001:01:00.0: 0x00000420 | hw version
[ 2027.124730] iwlwifi 0001:01:00.0: 0x00C89002 | board version
[ 2027.130562] iwlwifi 0001:01:00.0: 0x8091FF02 | hcmd
[ 2027.135589] iwlwifi 0001:01:00.0: 0x00020000 | isr0
[ 2027.140616] iwlwifi 0001:01:00.0: 0x08000000 | isr1
[ 2027.145641] iwlwifi 0001:01:00.0: 0x48F84802 | isr2
[ 2027.150667] iwlwifi 0001:01:00.0: 0x04C003DC | isr3
[ 2027.155692] iwlwifi 0001:01:00.0: 0x00000000 | isr4
[ 2027.160717] iwlwifi 0001:01:00.0: 0x001D0103 | last cmd Id
[ 2027.166373] iwlwifi 0001:01:00.0: 0x004D4A82 | wait_event
[ 2027.171932] iwlwifi 0001:01:00.0: 0x00000000 | l2p_control
[ 2027.177578] iwlwifi 0001:01:00.0: 0x00000000 | l2p_duration
[ 2027.183320] iwlwifi 0001:01:00.0: 0x00000000 | l2p_mhvalid
[ 2027.188970] iwlwifi 0001:01:00.0: 0x00000000 | l2p_addr_match
[ 2027.194890] iwlwifi 0001:01:00.0: 0x00000018 | lmpm_pmg_sel
[ 2027.200639] iwlwifi 0001:01:00.0: 0x00000000 | timestamp
[ 2027.206109] iwlwifi 0001:01:00.0: 0x00002848 | flow_handler
[ 2027.211905] iwlwifi 0001:01:00.0: Start IWL Error Log Dump:
[ 2027.217643] iwlwifi 0001:01:00.0: Status: 0x00000040, count: 7
[ 2027.223649] iwlwifi 0001:01:00.0: 0x20000066 | NMI_INTERRUPT_HOST
[ 2027.229938] iwlwifi 0001:01:00.0: 0x00000000 | umac branchlink1
[ 2027.236033] iwlwifi 0001:01:00.0: 0x8045D8DE | umac branchlink2
[ 2027.242126] iwlwifi 0001:01:00.0: 0x00000000 | umac interruptlink1
[ 2027.248497] iwlwifi 0001:01:00.0: 0x8046CA50 | umac interruptlink2
[ 2027.254871] iwlwifi 0001:01:00.0: 0x01000000 | umac data1
[ 2027.260434] iwlwifi 0001:01:00.0: 0x8046CA50 | umac data2
[ 2027.266000] iwlwifi 0001:01:00.0: 0x00000000 | umac data3
[ 2027.271563] iwlwifi 0001:01:00.0: 0x0000003B | umac major
[ 2027.277127] iwlwifi 0001:01:00.0: 0x601F3A66 | umac minor
[ 2027.282686] iwlwifi 0001:01:00.0: 0x01B125DB | frame pointer
[ 2027.288513] iwlwifi 0001:01:00.0: 0xC08861D8 | stack pointer
[ 2027.294341] iwlwifi 0001:01:00.0: 0x00270207 | last host cmd
[ 2027.300167] iwlwifi 0001:01:00.0: 0x00010409 | isr status reg
[ 2027.306097] iwlwifi 0001:01:00.0: IML/ROM dump:
[ 2027.310771] iwlwifi 0001:01:00.0: 0x00000B03 | IML/ROM error/state
[ 2027.317142] iwlwifi 0001:01:00.0: 0x00007170 | IML/ROM data1
[ 2027.322982] iwlwifi 0001:01:00.0: Fseq Registers:
[ 2027.327833] iwlwifi 0001:01:00.0: 0x60000000 | FSEQ_ERROR_CODE
[ 2027.333859] iwlwifi 0001:01:00.0: 0x80440000 | FSEQ_TOP_INIT_VERSION
[ 2027.340415] iwlwifi 0001:01:00.0: 0x00040090 | FSEQ_CNVIO_INIT_VERSION
[ 2027.347144] iwlwifi 0001:01:00.0: 0x0000A652 | FSEQ_OTP_VERSION
[ 2027.353255] iwlwifi 0001:01:00.0: 0x00000002 | FSEQ_TOP_CONTENT_VERSION
[ 2027.360075] iwlwifi 0001:01:00.0: 0x4552414E | FSEQ_ALIVE_TOKEN
[ 2027.366167] iwlwifi 0001:01:00.0: 0x00400410 | FSEQ_CNVI_ID
[ 2027.371917] iwlwifi 0001:01:00.0: 0x00400410 | FSEQ_CNVR_ID
[ 2027.377671] iwlwifi 0001:01:00.0: 0x00400410 | CNVI_AUX_MISC_CHIP
[ 2027.383966] iwlwifi 0001:01:00.0: 0x00400410 | CNVR_AUX_MISC_CHIP
[ 2027.390265] iwlwifi 0001:01:00.0: 0x00009061 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 2027.398332] iwlwifi 0001:01:00.0: 0x00000061 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 2027.406960] iwlwifi 0001:01:00.0: WRT: Collecting data: ini trigger 4 fired.
[ 2027.414234] ieee80211 phy0: Hardware restart was requested
[ 2028.470994] ACPI: <n/a>: failed to evaluate _DSM (0x1001)
[ 2028.476613] ACPI: <n/a>: failed to evaluate _DSM (0x1001)

===============================================================

 

I also traced iwlwifi code.When an issue occurs, it will trigger an interrupt(

iwl_pcie_irq_msix_handler).
 
KevinLiao1_0-1700814630070.png

 

The error code is  MSIX_HW_INT_CAUSES_REG_SW_ERR.

KevinLiao1_1-1700814712398.png

 

 

0 Kudos

Link Copied

4 Replies
Alberto_R_Intel
Employee
‎11-28-2023 12:51 PM
1,383 Views

Kevin-Liao1, Thank you for posting in the Intel® Communities Support.


We will be more than glad to assist you with this matter. 


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

Was the NVIDIA Jetson Orin nx working fine before with the Intel® AX210 card on this specific machine?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

The wireless card, did you purchase it separately or did it come installed on the computer?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/download/18895/26735/intel-system-support-utility-for-the-linux-operating-system.html?countrylabel=Mexico


Any questions please let me know.


Regards,

Albert R.


Intel Customer Support Technician



0 Kudos
Copy link
Alberto_R_Intel
Employee
‎12-01-2023 01:57 PM
1,358 Views

Hello Kevin-Liao1, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Copy link
Alberto_R_Intel
Employee
‎12-07-2023 12:10 PM
1,313 Views

Hello Kevin-Liao1, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Copy link
Kevin-Liao1
Beginner
‎12-07-2023 11:12 PM
1,304 Views
In response to Alberto_R_Intel

Hi Intel Team

 

Sorry,I apologize for the late reply. I have posted same issue in https://community.intel.com/t5/Wireless/AX210-crash-issue/m-p/1551675#M51150 . You can close case M51143.

 

 

 

Thanks.

In response to Alberto_R_Intel
0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.