Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
7295 Discussions

No Killer adapters connected

RK2
Beginner
2,092 Views

On opening Killer Control center  application it detects the wifi but it doesn't show any current network traffic at all. The status says "No Killer Adapters Connected". I even have the latest killer wireless driver installed. 

Labels (1)
0 Kudos
3 Replies
JosueO_Intel
Moderator
2,069 Views

Hello RK2,


Thank you for posting on the Intel communities. In order to have a better understanding of the issue, please share with us the following information: 


  1. Was it working before? If so, when did the issue start happening?
  2. Is this a desktop or a laptop?
  3. Is this the original adapter of the system?
  4. What is the model of the adapter you are using?
  5. Have you tried using the drivers provided by the OEM?
  6. Have you reported this issue to the OEM?
  7. Which driver version did you install?
  8. Screenshot of the issue. 


Also, please download and install the Intel System Support Utility (Intel SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  

Click on "Next", save the report and attach it to your response.


Regards, 


Josue O.  

Intel Customer Support Technician



0 Kudos
JosueO_Intel
Moderator
2,050 Views

Hello RK2,


Were you able to check the previous post?  

Let us know if you still need assistance. 


Regards, 


Josue O.  

Intel Customer Support Technician



0 Kudos
JosueO_Intel
Moderator
2,030 Views

Hello RK2,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Regards, 


Josue O.  

Intel Customer Support Technician



0 Kudos
Reply