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Numerous devices in Device Manager's 'Other Devices'

Stepper
Beginner
26,552 Views

I recently purchase a new PC using Gigabyte x570 Aorus Elite Wifi.

I notice in Device Manager there are several device listed under "Other Devices" that seem to point to my Intel connections. 

 

I am totally confused on how to remedy these devices and Gigabyte isn't much help. Could someone look over the attach files and give me some direction as to what I am seeing and how to remedy the "Other Devices"

 

Regards,  Steve Epperheimer

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n_scott_pearson
Super User
2,131 Views

This isn't a Windows 11 thing. I have been seeing the Other category since I started using Windows 10 (and Bluetooth), so for a few years now. 

...S

 

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Steven_Intel
Moderator
2,188 Views

Hello Stepper,


Please provide the following information:


  • Was Windows recently installed in this system?
  • Are you trying to pair Bluetooth devices?
  • Do you see any error code in Device Manager > Network adapter > Intel® Wireless-AC 9260? If there is an error, there should be a yellow sign on it.
  • Is this the original wireless adapter that came preinstalled in the board?


As well, you can try installing the latest Bluetooth drivers provided by Gigabyte https://www.gigabyte.com/Motherboard/X570-AORUS-ELITE-WIFI-rev-1x/support#support-dl-driver-wlanbt


If that does not work, please try with our latest drivers (22.120.1) https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html


Keep in mind this may not be related to the wireless card itself, instead, this could be related to paired devices (iPhone, tablets, headphones, etc.) and Bluetooth services. 


I look forward to hearing from you.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
2,049 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
2,045 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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