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cloudzy
Beginner
488 Views

PCIE WIFI CARD/INTEL AX200 Bluetooth driver setup from asus called "asussetup.exe" doesn't wanna run after clicking "yes" to running as administrator.

 
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4 Replies
AlHill
Super User
264 Views

You are in the Intel NUC forum, and you do not have a NUC. Intel has nothing to do with an ASUS executable. You need to contact ASUS regarding ASUSSETUP.EXE.

 

Doc

 

AndrewG_Intel
Moderator
264 Views

Hello cloudzy

 

Thank you for posting on the Intel® communities.

 

In order to better assist you, could you please elaborate more on your inquiry?

 

1- Are you trying to run a driver installer for the Bluetooth device? If yes, could you please share the link of the driver you are using.

 

2- Please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread in order to check environment details.

 

2.1- Download the Intel® SSU and save the application on your computer.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

2.2- Open the application and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".

 

2.3- To save your scan, click Next and click Save.

 

2.4- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box.

 

Regards,

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

AndrewG_Intel
Moderator
264 Views

Hello cloudzy

 

If you need further assistance, please let us know and kindly provide the information requested.

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

AndrewG_Intel
Moderator
264 Views

Hello cloudzy

 

We have not heard back from you so we will proceed to close this thread. If you need further assistance please post a new question.

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

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