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Problem with Bluetooth - Bluetooth completely disappeared after driver update

JBesz
Beginner
‎01-24-2019 02:38 PM
2,742 Views

I have a problem with Bluetooth on my ASUS N750JK laptop.

 

Today Intel Driver & Support Assistant showed pending updated to Bluetooth driver from version 20.90.1 to version 20.110.03. After installation I received a message that it has failed. I retried installing it again (choosing repair option) and got a confirmation that it has completed.

 

Since then Bluetooth option disappeared on my laptop, meaning:

  • Bluetooth device does not appear in device manager
  • Bluetooth cannot be turned on or off in system settings
  • Bluetooth icon shows as on in notification centre but is unresponsive
  • I cannot connect any device to my laptop via Bluetooth

 

I have tried uninstalling and reinstalling drivers, even the version 20.90.1, and restarting my laptop with no effect.

 

Is there any solution to such issue?

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mstar10
Beginner
‎01-25-2019 12:25 PM
1,853 Views

After drivers update bluetooth disappereed for certain days from my pc which i get back with the help of https://epsonsupports.net/blog/how-to-fix-printer-offline/ and now working fine.

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JBesz
Beginner
‎01-25-2019 12:30 PM
1,853 Views

After many attempts to bring my Bluetooth back yesterday and having no success whatsoever I gave up and just put my laptop to sleep.

 

This morning when I started it, Bluetooth was back and functioning as expected.

 

No idea why and how but I'm glad the issue solved itself.

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