Issues related to Intel® Wireless Adapters and technologies
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Intel 20.110.0 BT driver causes modern standby drain

Valued Contributor I

Since I upgraded to latest BT driver 20.110.0 for 9260 card, modern standby is broken: https://i.imgur.com/fW71M8j.png

Last version 20.90.1 worked fine.

Dowgrading doesnt work, opening BT_20.90.1_64_Win10.exe and clicking next in the installation process, the setup window just vanishes and seeems to crash/freeze in the backgrizbd. Opening it again it says setup is already running: https://i.imgur.com/TDunkNu.png

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2 Replies
Hello HKlum Thank you for posting in the Intel Community and reporting this behavior, in order to investigate the issue please provide me the following information. These details will help us look into both Bluetooth and wireless behavior. • Problem details o Problem description: o Frequency of occurrence (once an hour, day, always): o Computer power source (plugged in or battery): o Steps to reproduce (provide links to forums, online help, screen shots): o Attempted workaround (turn off settings, change power settings, etc.): o Environment (office, school, hospital, factory, home): • Computer details o Computer manufacturer(s): o Computer model(s): o Windows OS (provide Version number if Win10, and 32- or 64-bit): o WiFi configuration manager (e.g. Intel PROSet, Windows AutoConfig (native), etc.): o WiFi adapter model(s): o WiFi device driver version: o Number of systems affected: • Wireless security method o Encryption Type (Open, RC4, TKIP, AES): o 802.1X authentication type (WEP, TKIP, CCMP): o Key Management Type (PEAP, EAP-FAST): • Provide me with the MSinfo32 report. • Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility • Steps to save the report: 1- Run the utility. 2- Click on “Scan” to get the scanned system. 3- Once the scan is complete click on “next”. 4- Use the “save” option, save the report to your desktop. 5- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Hello HKlum I was checking your case and would like to know if you have been able to get the information requested? Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation